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October 2022 by Camille K.
This Walmart in Clayton HWY 70 has to be one of the worst Walmarts I have ever been too in my lifetime....I keep saying I am not going back and then I find myself there again.....I went today and there are soo many items out of stock.....I needed Aspirin....just plain aspirin....NONE on the shelf excect for the bayer 80mg. Toothpaste.....Colgate and Crest and walmart brands out of stock ... Vitamins B12 all they had was Spring Valley that I don't use.....Crackers....Low and out of stock....and soo on....So i asked the Manager what is going on in this store....she said did I ask a stocker. I said No...the shelves are bare....She say okay I will check with the stockers. LOL...really???? Poor Poor Management....I went to the Walmart Garner on 42West.....WOW....Shelves stocked....I was able to shop and get everything I needed.....AND the employees are are so nice and helpful compared to the Clayton one. What does this tell me that the Management in Garner is good and the management in Clayton is awful....
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September 2022 by Katherine V.
For some time now this Walmart has had little boy scouts in the company of an "adult" purposely blocking the doors from shoppers, trying to get money from them. I tried calling the store but no one answers any of the extensions. They obviously don't care but for those of us fed up, we can go check out Walmart at hwy 42. I'm going tomorrow. How dare they teach these pint size terrorists it's ok to infringe on people's rights to exit a public business unobstructed.
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July 2022 by Jamie P.
I am soooo over their lack of care for their customers. or how about being notified that our order was ready only for the manager to come out and tell us NO ONE could bring it out!!!!!! this has happened more than once! This place is only used for us as a last resort for obvious reasons!!!
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May 2022 by NikNik Q.
I WISH I COULD GIVE A ZERO! (Location Walmart -Clayton,nc) Anna the team lead on 5/28/22 was very unprofessional. She brought by my groceries out to my car and before putting them in my car . She told me that I'm messing up her time because I check in 35 min ago and they have 5 min to bring the items out to the car. I said excuse me! She repeated herself... I told her that the app says check in when you are on the way and she said NO .. you suppose to checkin when you are pulling in the parking lot. I didn't say another word... it's very unfortunate that I had to experience this type of customer service because I am a sickly person and not able to make my on groceries and someone had to drive me to pick them up. Regardless if she know that or not... I'm the customer and I should have been treat as such! She does not need to be on working on the front line dealing with the public giving out this bad customer service experience! I have been using the curbside side service for years at various Walmarts and have never been told that or treated in this way. This is unacceptable behavior and I hope no one has to experience have to experience this. Anna needs to be addressed immediately!
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February 2022 by Stephanie W.
Walmart... there is always something going wrong at this store. Bought a chicken from the Walmart in Clayton NC off 70 for a dinner I was hosting. Started cutting the chicken and it seemed very weird. When I buy or bake a chicken the first place I cut into is the breast. Well to my surprise the chicken that I bought was hollow! Yes HOLLOW! It was all bone with barely any meat on it. I was shocked because I had never seen anything like it so yeah thanks to Walmart my dinner was ruined! Lesson learned...THINK TWICE BEFORE PURCHASING ANYTHING FROM THE HOT FOOD AREA at the Walmart in Clayton, NC off 70....If I could give zero stars I would!
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November 2021 by Val V.
Today 11/20/21 @12p approx- I placed an online order for pickup between 6p-7p. I recieved an confirmation email at 12:40pm. At 6:pm I received another email informing me that my order was delayed; and that I will receive another email notifying me it would be ready for pickup. I decided to call the help number. I was informed- per her system- that my order was just recieved at 6pm. Now, I understand stuff happens- but why did I recieve a confirmation that it was received? I'm upset- because since moving to this area and using this particular Walmart- rather it's delivery or online. There's always some kind of problem. Once, I recieved in my delivery- a bag of smelly rotten potatoes that I had to call CS about. Missing items or partial orders. This particular Walmart- is a disaster. Needless to say, I canceled my order. I will no longer shop at at this particular Walmart. Maybe, I just won't shop at Walmart period. Choose a different store for all of your shopping needs. Just Horrible!
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October 2021 by Keli A.
Reviewing for pickup- the last 3 times we have placed an order for a certain time the order was not available during the time selected- being hours later twice-, after checking in and being asked for a name three times have watched others come and go with their groceries waiting an AVERAGE of 45 minutes for groceries; however, as soon as I call to ask what is going on and or to speak to a manager, the groceries miraculously come out within a couple of minutes. We had been having great results until a month or so ago and now it's been messy, ridiculous wait times as the time slot chosen was the "less busy" time yet the order is not ready and the last time I was told "everyone was at lunch" after I had received a text the order was finally ready, my mother waited for 52 minutes for someone to even answer the phone and bring them out only to get home and discover the eggs were broken. We understand understaffing and having to wait, but this has been the norm lately and is unacceptable. A time slot is chosen because that's when it's convenient- not 3-4 hours later with no idea when they might be ready.
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August 2021 by Shamia E.
There aren't any carriages to shop with because they are all outside. The customer isn't very good.
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August 2021 by Rick H.
The store's grocery pickup dept. is what I'm mostly basing my review on as this is what we've used at the location since Covid appeared last year. If you go there to pick up and there are only a couple cars or so, there are no issues in getting waited on, loaded and on your way pretty quick. However, if you happen to go on a day when there are several lanes of cars in line, you may be there for 45 minutes or beyond. Even though I use the Walmart app to "check in", I'm not sure it helps them keep things moving or actually slows them down. Just today, I was there (they were very busy) and, during the course of my wait, FOUR different employees asked me my name before I finally got loaded after a 45-minute wait. So, I think that dept. is either under-staffed and overwhelmed, disorganized, have poor management or some combination of these. Still, 3 stars overall for the store itself but I'd give the pick-up dept. two stars.
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July 2021 by Gman G.
This nice ladies that work the customer service were fantastic. I have never returned an item and had to go there to return my 322 car cam that was overheating and was not in the Sun and I had two of them with SD cards. And I had my online receipts and they were just so professional. This was at approximately 1330 hrs on Jul 18 2021. Thank you guys for the nice experience.
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May 2021 by Pam C.
I give Walmart a minus -5 stars. Yesterday I went to do my shopping. Just as always there are many associates stocking shelves, some aisles have three people with giant carts making it hard to maneuver around them. There is never any yogurt stocked btw. It's a cluster to say the least. Anyway yesterday after I shopped I went to check out. They have 1 yes 1 lane open that takes care of customers with less than 20 items. I say excuse me to the lady standing next to the girl ringing out a minimum 10 customers with less than 20 items standing out into the walk area. I ask are there any lanes open for more than 20 items? She says no but you can ring out yourself. I say really? I can pay more for groceries and do your job? She says it's fine you can stay here in this line. I say there are 10 people in line. Do you think all these people with a couple items are going to want yo wait behind my larger cart of stuff? The point of my story is that you basically suck and perhaps you should get a manager in the store that knows how to make this store run correctly. It's an absolute disgrace and a waste of people's time coming here to shop.
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March 2021 by Wendy K.
I am a subscriber for walmart unlimited delivery service. I ordered groceries online that was due between 6 and 7 pm. It is now 10pm. They cancelled my delivery without any notifications. I had to contact them twice only to be told the second time that the driver cancelled the order and they department is now closed. Where I come from this is not how business is done. Do not waste your time take your business to instant cart. What b*******
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February 2021 by Jenni A.
Horrible Grocery Delivery experience! 2/19 /2021 - ordered groceries, they were to be delivered between 7-8 PM. Received alert that they were delayed, it's now 10:19 PM, never received groceries, never received phone call, or email. No refund issued to my account!! This is ROBBERY!! No one is answering the phones, been calling since 9 PM - no one will answer! How does a store get a way with this!
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January 2021 by Lin K.
I visited here for the first time to pickup a prescription. The pharmacist was pleasant and I was helped in a short amount of time. I decided to do some grocery shopping as I was there. The prices are cheaper, but at what cost? Items are askew on the shelves and many products were missing. I felt like I needed a long hot shower, a box of wine and a long nap after shopping here. I won't be back for a long while. Shop here if you like being depressed.
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April 2020 by Julie V.
I am rating this walmart based on grocery pickup. I've visited this location almost 10 times since the beginning of the year. Every single encounter I've had, the associates are friendly and fast. The last time the employee actually gave me a feedback card so I could "grade" her. She was fabulous, in my opinion. I went just a few days ago and it was slower than normal, but still not an inconvenience. It appeared that only one employee was handling the pickup and this was causing a bit of backup. She, again, was super friendly.