-
April 2024 by Jess M.
The pharmacist and staff were wonderful answered all of our questions and very efficient.
-
March 2024 by Taylor F.
Love this Walgreens. Store is organized, staff is kind. I also do have a health condition, so there have been many of ER visits late at night or random early early morning needs for Gatorade to rehydrate or ibuprofen to bring down fevers (and other random necessities). It's extremely helpful that it's open 24 hours a day, and that no matter what time you're there you're greeted with polite staff. The only reason I won't give 5 stars is because they have two lanes for pharmacy drive up needs and only ever use the one. The wait can be kinda long at rush hour times.
-
November 2023 by Tanya W.
Go somewhere else. ANYWHERE ELSE! It took me 3 tries to get my husbands antibiotic that urgent care sent over. The first time they said they didn't have it so urgent care sent again. The second time they said they didn't have it and so urgent care called to verify it was received. The third time I went through the drive-through at around 12:45pm EST on 12/07/2023 and encountered a very rude woman that said his insurance wasn't on file and that I needed to pull around or come in because insurance rebills take a while. I went in, presented the information and was out the door in less than 3 mins. The person working the counter was polite and I had absolutely no issues. Aside from the delightful woman at the counter this Walgreens is horrendous. We avoid it if possible at all cost. Too bad it's the only one in Clayton, NC. I have moved all of our other meds to mail order due to our experiences here.
-
October 2023 by Bonnor H.
Walgreens changes suppliers of medicines based on price. Each time they change suppliers, which seems to happen every couple of months, the appearance of the pill changes. As a result, you get used to the appearance of your pills changing frequently. One month, the medicine is a large white round pill. The next month, the medicine is a blue triangular pill. The next month, the medicine is a green round pill. After a few months of these changes, when walgreens makes a mistake and gives you the wrong medicine, you are unlikely to catch the problem, cause you will think that walgreens changed suppliers again. This is extremely dangerous , because walgreens works the crap out of their workers and overworked workers are going to make mistakes. A new wrinkle - a pharmacist told me that walgreens policy is to never fill a prescription early. This means you will have to run out of medicine before they will refill a prescription. Further, you get ripped off on prices if you buy anything in the store. Their prices on everything is ridiculous. For example, they sell small container of haagen-daaz for 5.99, which is 50% more than walmart sells it. If you buy ANYTHING at walgreens, you pay too much! Today, the pharmacist decided that she was not going to fill one of my prescriptions. I am moving my prescriptions. I have had enough of Walgreen crap.
-
June 2023 by Kimberly G.
If I could give this pharmacy 0 stars then I ABSOLUTELY would. The ONLY reason I have this pharmacy is for my children, in case we have ER trips and need medicine in the middle of the night. But GOD FORBID there being an emergency, this Walgreens is the absolute slowest Walgreens I have ever been to. I constantly have trouble filling medicine here, and I honestly think it's because people don't want to do their job correctly. Whenever I send a request to fill my prescription through the app, it is never fulfilled without me calling the pharmacy first and even then I still run into problems. My pick up was for 6 pm this evening, so i got in line at that time. It's now 8 PM, and my medication is not ready after waiting in line and getting to the window. Extremely dissatisfied with this pharmacy.
-
October 2022 by Crystal K.
Partner went in, cashier Anna Marie told her to go to the car and get change because she didnt want to count. Then asked her to donate, my partner said no. She is unemployed, and lost her job. She has every right to say no without judgement. Well, the cashier had the audacity to say "some people are more kinder than others." First of all, as a person who has worked in customer service for the last 20 years, and I still do, this is not ok. Your customers provide that paycheck. Im so tired of everyone refusing to do their jobs. Work ethic is an absolute zero here. Not to mention everyone else. Not everyone is fortunate to donate. We are trying to pay our bills ourselves. Trying to keep my family fed. So keep your judgments to yourselves. Do your job. Maybe then you might get raises.
-
February 2022 by Deanna S.
WORST PHARMACY THERE IS HAD MANY dissatisfied occasions one being telling you that your prescription would be ready in 30 minutes you get to the store and then they tell you they don't have it in stock or that they don't have it ready and that you would sit down and you wait another 30 minutes for them to tell you that oh it won't be ready for an hour or so with such negative energy my other time is I get pain medication and my doctor writes it so that I'm able to pick it up at certain times well I went in the pharmacist that I saw was absolutely the worst she tried to tell me that it wasn't 30 days I literally pulled out my phone and counted the days to her and she told me that it didn't matter she was the pharmacist and she was going to choose not to fill it and that if I wanted it fixed I need to call my doctor when I went the next morning I explained the situation to the other pharmacist who I will say was very nice her name is Cindy and she told me that she did not understand why the other pharmacist did not fill my prescription because it was due and I could have picked it up!!!! There are several several different things that have happened to me in this pharmacy you get judged for getting pain medication but they don't seem to understand I'm a chronic pain patient so yeah I take pain medication to help me be able to have a functional life I don't need your judgment I don't need your attitude I just need you to do your job and be nice be polite and have understanding that just because people get pain medication doesn't mean that their addicts!!!! If I could give this place a zero I would give this place to zero so glad I moved my prescriptions over to bedingfield drug and Clayton North Carolina these women and men are so awesome treat you with such respect and always always look after you and take care of you in the best way possible!!!!
-
December 2021 by Alejandro B.
I propose a one year ban of Walgreens. No I don't want to put anything stupid yelp idiots.
-
November 2021 by Mairy B.
This pharmacy is the most horrible pharmacy that you can get, they are unprofessional, grumpy, disrespectful, rude, they have no ethics or humanity, they treat you badly all the time, and everything is always late, they give the wrong instructions, and they read your mind. you feel like garbage. It is frustrating and honestly, disappointed, I have never had experiences like these in any other walgreens pharmacy, I have never thought of changing pharmacies but I decided to change pharmacies I never liked CVS but yesterday I went and they treated me like a marvel, kind and humane , clayton walgreens pharmacy, you must be ashamed that you are the only walgreens in clayton, and this is the example you are setting for the people.
-
September 2021 by Kaleb B.
This location refused to fill my prescription. When I tried to have it transferred to another pharmacy, they kept me and the pharmacist on hold many times. One time the new pharmacy was hung up on. A transfer should standard practice and this location is not very helpful. While recovering, this should not be something people have to struggle with.
-
August 2021 by B N.
Please spend some time training your employees on customer service. Specifically Jakaiah in the pharmacy. She is rude and disrespectful to her co workers and to customers. A few days a go, I stood in line watching how she talked to other workers and other customers in line and I had an equally displeasing experience with the loud mouth know it all. The most bothersome part was how she spoke to an elderly man, he just couldn't hear what she was saying. She was talking very fast and not clearly annunciating her words and then she got frustrated with him when he didn't understand her. Understanding insurance benefits is hard enough for the elderly, much less having a smart mouth kid disrespect him the way she did. Please educate your team members on the importance of customers. If we all stop coming to your pharmacy - they won't have jobs! Smiling and kindness and respect go a long way! Most everyone is at the pharmacy because we don't feel good, we don't also need attitude .... we need compassion and kindness. Eventually another person came and stepped in to help the elderly gentleman with his situation and was abel to easily explain to him his question. It just took MUCH longer than it should have and the drama and attitude was unnecessary - for ALL OF US!
-
April 2021 by Ted J.
Worst Walgreens ever. Extremely slow. They lose prescriptions and have been told that prescriptions have expired that have not.
-
March 2021 by Robin C.
I'm giving them one star because there's not a lower rating. I love Walgreens, but the pharmacy department is certifibly incompetent. I don't know who the hiring manager is there and if he even cares about the customers, but he needs to hire someone that has experience and knows what they're doing. For one example of many, I refilled 2 prescriptions through their automated system . When I got there to pick them up, they only had one for me. "Ok, that's fine, when will the other one be ready?" The pharmacist told me they will have the second one ready in 25 minutes. So, ok I will be back in 25 minutes. Waited in the parking lot. After 25 minutes, I swung back around with 3 cars ahead of me. When i came up to get the prescriptions, again the pharmacist only had one, (same one from before). I had asked about the second one that I waited 25 minutes for. The pharmacist told me that I couldn't refill it until 2 weeks from then. So I waited in the parking lot for nothing. They messed up my prescription dose one other time, blamed it on my doctor. I've been taking that same prescription for years now and nothing like that has ever happened. They need to be shut down from all the major mistakes they make.
-
March 2021 by Hanna H.
Just use a different pharmacy unless you want headache after headache, rude and unprofessional staff that say things that are unimaginable!! App pharmacy info is no longer acceptable!!
-
November 2020 by Brian
Does not do No ID payout so pray you never get your wallet stolen in this area
