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January 2024 by Beylan
Inspection took all of ten minutes, no fuss. Will absolutely have all future inspections done here. Great people.
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November 2023 by Jamie Yates
My teenage son’s car broke down in the evening in Clemmons. We live in Greensboro. I called Alexander Auto when they opened the next morning because they were closest to where we left the car. They towed the car, fixed the issue and gave me a great deal! They were very professional and easy to work with. As a female, dealing with car repair shops is intimidating. This experience was excellent! Thank you Alexander Auto!!Service: Transmission
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November 2023 by Sapir Meyer
Horrible customer service.Also, refused to have my mechanic look at the car before buying. The guy was barely pay attention, kept try to let me feel inferior and rushed me into making a decision about the car.I left with no business, Thank God ??And I recommend you do the same.Your money will buy you better deals in a decent place.
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September 2023 by rhettnsandra j.
We have used this business multiple times over the years and have always found them to be honest, responsive, and professional.Kudos to Dean and Mark.
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September 2023 by Alisa
They were AWESOME! Fixed the 2 problems quickly and cost was very reasonable.Services: Auto A/C recharge
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May 2023 by Marena Robinson
Helped me with brakes and tires when I was in a pinch. Took the time to explain everything I needed and gave me a good price. The tech with the tattoos was quick, nice and professional. Will be back!Service: Brakes
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April 2023 by John Didonna
Landon greeted me as soon as I pulled in. He was friendly & knowledgeable. Had my inspection done in 20 min and I was on my way. Great service!Service: Vehicle safety inspection
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April 2023 by Amy Franke
This place charged me for a part that I didn't need and then couldn't show me a photo of the part or a video of the work done on it. Plus, they WAAAAY over charged. These people are dishonest and were not able to fix my vehicle, but still charged me $636 for their work that left my check engine light on.
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April 2023 by Jeff Miller
On our way from Raleigh to Boone and had car trouble. Stopped in at Alexander Automotive and Damon was very helpful. Kind staff. Thanks
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January 2023 by Michael S.
I have used this place on several occasions and they have proven to be honest, responsive, and hands down, the most economical of the places that I have checked or considered using. I absolutely intend to continue to use them.
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November 2022 by Vanessa Smith
Kind employees. Was able to take a look when they had a moment of downtime if we waited around.
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October 2022 by Jonathan Jones
Amazing after over a month and a half, my vehicle is fixed correctly. Thank you to Charlie's Automotive Repair, LLC. Awesome work as usual. Now for @Alexanderautomotive in Clemmons, not so much. They tried telling me my head gasket was blown, but without having the equipment to test anything. Yet still charged me. When I called to tell them what the other mechanic said it was, they stated they doubt it was the water pump, without taking it off first. Well proof is in the pudding. You even stated that you shop did not have all the right equipment to test for a blown head gasket. I placed my trust in you and your advice. I feel I should at least get $80 back. I used to use this shop years ago, I guess things have changed. Luckily I did not cause major damage to my car. Also they replaced the thermostat saying the other one was bad. Highly doubt it, considering it was the water pump and I had just replaced the thermostat literally one year prior. Do not use a shop that has the "Parts Jockey" mentality.Services: Oil change
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February 2022 by Christi S.
Not good humans! Don’t do business here. After taking my daughters car there to have water pump and water outer housing kit to be replaced. We bought the parts ourselves. After finding out his cost on the water pump was $28. He wanted to charge us $110 for the water pump alone. What a markup! There was still a 2 year warranty on the labor. We got the car back my daughter drove it from Clemmons to Greensboro approximately 38 miles car broke down again. Had to tow it back to his shop. The main belt that drives the car was not put on properly. The belt was replaced less than 2 years ago. Less than 25,000 miles on it. No rhyme or reason as to why this happened. Gentlemen we have been dealing with from the beginning ( salt and pepper hair glasses says he is not the owner but the manager) . No apologies no nothing. But told my husband if it happens again we will be glad to replace it for you at a cost to you. Long story short we picked the car back up. My daughter stopped by not satisfied with what the person had told us. (Now she is a high risk pregnancy.) All she wanted was a apology from a decent human. She went in ask for the owner. He told her the owner wasn’t in. The he was the manager. I’ve always told my girls to look someone in the eyes when you speak to them. She stated to me she got upset when he didn’t even take the time to look up at her. He kept his head buried down in his desk. She said she did call him a a** which she knew was wrong. This is no way to run a business. If he is not the owner I hope the owner sees this. He told her on the way out that he was going to Void her Warrenty. Which we would NOT do business there anymore. He also called my husband and told him the same thing. So I will tell this story to everyone in Clemmons/Lewisville NC area I run into. And I run to a lot on new people into the area. This review will be posted on multiple sites. NOT A GOOD HUMAN!
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February 2022 by Amber B.
Not good or honest people. I trust this place to fix my car and they failed me. I'm 30 years and have a high risk pregnancy. I went to them to get my car fixed I had to get a water pump and a outer hosing kit. I live in Greensboro and broke down in Winston. So when I went to pick my car up and drive it back to Greensboro on my way back to Greensboro my main belt came off and I was on the side of the highway at night. I got my car towed back to Alexander's automotive and yes, they did fix the belt but no apology or anything. So I then the next day when I had a ride to get to clemmons again to pick my car up just wanted some answer's and felt like at the very least they could apologize for their mess up and putting me on the side of the highway. I felt that was the very least they could do. When I walked into the shop there was two men sitting down and I asked if I could speak to the owner a older man with salt and pepper hair approached me and said the owner was not in but he was the manager. I explained to him who I was and would like some answer's of how my main belt came off, and why I ended up on the side of the highway and he wouldn't even make eye contact with me. He started getting aggressive immediately saying he didn't know they checked everything and just don't know. I asked him I said but in order to fix the parts on my car you had to move my main belt. He said yes, we had to take it off and put it back on. So you were the last people who touched my belt and I ended up on the side of the highway after picking my car up from here. All I want is an apology. I felt like that was the very least they could do, was to look me in the face and apologize and he couldn't do it. He looked down and his papers and said, "Well I'm sorry but not in a genuine way not in a way where he meant it. He was saying it more it a way to pull me off and I could tell in the tone of his voice he's is not a good person. I'm writing this review so this does not happen to anyone else. Do not trust these people with your car!
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November 2021 by J C
It was the best tow experience I've ever had $4 a mile flat rate no hook-up fee I would highly recommend them to anybody in a pinch and they let me in my wife ride with their driver there's no smoking in their vehicles over but given the quality of service it's a sacrifice you should be willing to make
