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April 2024 by Paul Dover
What was once a highly efficient Bank branch has gone significantly downhill. Always understaffed, and the long-term employees are no longer there. I have to make Daily Business deposits, and have gotten to the point where I will drive 10 miles to a different branch.
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January 2024 by Sergey July
worst customer service
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January 2024 by Derek Marley
Drive through and inside help are so slow!! Hire more people.
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December 2023 by Wendy Adams
Trying hard to like this branch but they have a serious issue with not enough tellers.
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December 2023 by Zachary Riggs
Truist No longer can print a sheet of checks, but they can charge you $10 for a single cashiers check that you have to wait for to be filled out. The person helping me was nice but I'm really starting to see why I need to move my accounts. Since the merger BBT has become Truist, and that has been nothing but garbage for helping customers. I literally have to pay a fee and wait in line to use my own money at my inconvenience.
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December 2023 by Bethany Hooker
Great tellers but they need more of them! Ridiculously long wait times.
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September 2023 by Manny Makhani
Ridiculous long wait times in drive thru. Be prepared to waste your Saturday morning waiting.
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August 2023 by Shrek Fan
Will is so helpful when it comes to opening an account. Thank you so much!!!!
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May 2023 by Craig Reel
Banked here for over 20 years.
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March 2023 by Sandy Campbell
Best bank around! They have served us very well for many, many years and we have no plans of moving from them. Great customer service and friendly people every time we go inside or to the drive thru!! Great bank!!☺️
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December 2022 by Jeff Wrights
Great group of folks in this branch that take pride in what they do! Very customer driven!
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August 2022 by Paul S.
This bank sits on deposits and uses your money for up to 10 days. I got a paper notice in the mail stating that the 3 checks I deposited were held for "Doubtful Collectability" . I own the companies that the checks came from and never bounced any checks.
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December 2021 by Savannah Beavers
The worst bank I have ever banked with!! None of the people at this branch have a slight clue about what it is they are talking about and are not at all helpful! Very very very frustrating I would highly recommend you bank with Wells Fargo across the street if you want decent banking!! Wish I could give this branch 0 stars honestly!
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November 2021 by Michele Howell
I am a brand new customer at BBT/Truist, so when my mom and I arrived yesterday for me to add her to my account, I was unpleasantly surprised at the lack of customer service. The lady I opened my acct with had two customers in her office, but the branch leader and another lady in her office had no customers and we were directed by a teller to go to the teller window to complete this task. Instead of being seated comfortably in an office, my elderly mom and I was forced to stand for 20 mins. This is not acceptable and I sincerely hope this branch is retrained in how to treat their customers.
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March 2021 by Peter Miranda
Atm never works, they just replaced it and still doesn’t work. Smh.