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September 2023 by Marie
Very displeased with the staff. I have came through the drive-thru here about three times now with no issues and once before inside to cash a small check from a job. Not sure why but today's visit I'm told for their safety I have to come inside.. I just had surgery and have clothes that I do not find appropriate to be wearing in public however, now they have my ID and my check so I was practically forced to come in. I'm upset because I have already went to the drive-thru many times and that was not a policy problem then. I did not appreciate the comment that was made from one of the workers under the supervision of Miss Emily. (I asked for her name .) The employee insisted that she works the drive-thru most of the time and that she has never seen my face so therefore it was a safety concern. I find that extremely offensive. I mean seriously how cocky can you sound when speaking like that to a customer or soon to be customer. If it's a policy then that's fine who wouldn't understand that. What I don't understand is why you would ask me how I would like my money counted out but then immediately tell me I need to come in. I found that rude and extremely unprofessional. Why would I even have thought to look for a policy if I have been successful cashing my check the other times? Y'all need to check your employees and learn how to speak to customers properly. I just figured I'd share my experience. There was a male present right as I was walking in so that definitely embarrassed me considering I was not dressed up to par. Thank you to ruin my Tuesday. You won't get my money again from those checks nor am I interested in banking with this place.
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February 2023 by Cat min
This branch is a great place to bank. They are very friendly and helpful. The tellers seem happy and welcoming.
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February 2023 by cathleen miner
This branch is a great place to bank. They are very friendly and helpful. The tellers seem happy and welcoming.
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September 2022 by justin harrison
Terrible bankAnti studentAnti disabled.Anti small bussinessWill punish you for having student loans and physical disabilities.Borderline illegal practicesAnd a clear lack of ethics.Bank with your mattress you will get the same rate of return.
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July 2022 by Kathy L.
Whatever you do stay away from this bank. I have been banking with them for 12 years. Someone got my debit card information & charged almost $5, 000.in fraudulent charges. The bank refuses to reimburse me, even with a police report.
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June 2022 by David Ballard
...Been with this branch 7 years, ALWAYS with a can do attitude.. BEST BANK AROUND! Did I mention friendly??
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September 2020 by Leilani Klask
Outrageous overdraft fees and daily overdraft fees for the ederly on a fixed income. Ripping my mother off. Especially during a pandemic when groceries have doubled.
