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April 2024 by S “Googlegirl” T
This is 100% the worst Panera. Every time we go here they are out of something. Several times they were out of mac n cheese. Once I tried going through the drive thru. Someone said the drive thru was closed and I had to come inside. There wasn't a single person at the front. I had to use the kiosk which kept saying they were out of things and couldn't complete my order. I left and went to chick fil a. For a place that specialized in salads, it shouldn't be that hard to order. I haven't been in a loooooong time. Today I wanted an apple Fuji chicken salad. They are out of chicken. Clemmons Panera is the worst. If you want Panera, go to the one on Hanes Mall Blvd. They are never out of stuff and they are always staffed.
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April 2024 by Monique M
Update: Made a specific trip to this newer location. For a nice healthy lunch only to realize every sandwich picked had missing ingredients. We left and went next door to Mexican. Service is bad. Gets food orders wrong. Inconsistent. Lucky if you can find a cashier.
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April 2024 by Elisabeth Stanford
Fast service easy ordering on kiosks and classic Panera food
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April 2024 by Paul Gough
Food is good, but service is lacking. Ok spot to stop in and eat.
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April 2024 by Alajia Ann
If you use the drive thru make sure you arrive at least 30 minutes early because every time I come here even when there is no one in line there is always a long wait time. As much as I like the food (when I can actually receive it) I can never stop here before work because it takes too long
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April 2024 by ESTHER S
I previously worked for Panera. Hanes + Cloverdale were the better ones. Clemmons has horrible management since they promoted the new “director”, poor training, and a toxic atmosphere. There’s no consistency in the way food is made or delivered. The crew is uninterested in serving the guests and the place is the dirtiest of the Paneras.The team members who actually care about working hard and having a positive attitude are overlooked— and if they wish to transfer or desire to work at another Panera, Clemmons management will ban/block their attempt and proceed to tell them if they quit, they can never apply again…happened to me over the store phone. (Very professional, Tory).It’s sad when guests outside of Clemmons (whenever I mention this location) how bad it is and how they will not return).The reason I’m leaving this review is because I’m so disappointed at the potential of this store and how they treat their team and guests.
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March 2024 by Bethany McGill Reid
The WORST Panera I’ve ever been to. They need a GM or someone to come in and intervene.
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March 2024 by Sonny Church
Worst experience I have ever had at a Panera Bread. There was no one at the register. A lady that was clearing the tables finally came and took our order. Ice machine was broken, no sign or explanation without asking. Sat down without realizing that a group of kids were having a squirt gun fight in the dining area. Lots of running and yelling, went on for quite some time. No one from Panera even seemed to be around or aware of the chaos. They finally left and didn't`t even clean up their tables. When we left, I was putting up our trash along side a Panera employee. I simply asked him how he was doing and he started yelling at me....don`t you talk to me that way ! I was dumbfounded. Wow. I later did call and spoke to the manager about this and to her credit, she refunded our money and said she had terminated the employee. This restaurant evidently is a chaotic mess, without anyone running this s### show.
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March 2024 by Mathew Joseph
How slow can this place be? People replaced with kiosks, no option of getting water. Then having to stand at the counter to pay for water, another 10 minutes ?The food obviously is good, but where is the human factor? Not a place to go if 6ou are in a hurry.
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March 2024 by Sherrill Winicker
Always hits the spot!! Thank you for a relaxing lunch.
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March 2024 by Baxter Cromer
Overpriced,but it was good.
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March 2024 by Kenneth Morris
What a joke. Other locations have quality food and service. Unfortunately Clemmons has neither. Tonight was second attempt at drive thru. Tattered paper sign on menu stated drive thru was cash only...no issue as I had cash. Placed my order to be told they did not have the ingredients to make my order and that I needed to come inside to decide what I wanted. Note I was the only car in drive thru. Unbelievable.I will not return.
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March 2024 by Sheri Hackart
No one at the counter to greet you. Paid 6.79 for bacon egg and cheese on Brioche. Won't be going back. I tried there breakfast first time. Not worth it.
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February 2024 by Kim berly Trembley
Ordered takeout for delivery today order was on time however did not receive my full order or a straw for my drink and the grilled cheese sandwich wasn't even toasted and the bread was just smashed
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February 2024 by kenneth yoder
This place is surviving only by virtue of its location. Every order, guaranteed, will have something wrong with it. They’ll mark your curbside pickup ready, add 5 more minutes to that though, it isn’t actually ready. Want to have a grilled cheese made from two end pieces? Want a chicken sandwich without chicken? They just can’t figure these very simple recipes out.
