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October 2023 by Michael Plant
Cannot say enough good things about Todd and ToolTime! My wife and I were traveling from western North Carolina to Raleigh when our 2011 Grand Cherokee decided it needed a new radiator. It was late in the afternoon and we called Todd, after several dealers told us they couldn’t fit us in for up to a week! Based on the information we shared with Todd, he explained what the repair would involve and said that he could fit us in the next day. We managed to get the car to him around 4:30, stopping every couple miles to top off the leaking radiator. A quick look and Todd confirmed the repair that was needed (radiator replacement). He provided an estimate of the cost and assured us he could get it fixed the next day. Off we went to a nearby hotel. When we called the next morning, Todd explained that he had just gotten back from the post-repair test drive and the car was ready! He stayed late the night before to take everything apart so he was ready the next morning when the parts came in. Try getting that kind of service from a dealer!We don’t ever wish to be stranded with a broken down vehicle but it is very reassuring to know that there are honest, conscientious service shops out there like ToolTime that you can rely on when trouble strikes.Since we live two hours away, it’s not likely we’ll ever have another chance to work with Todd, but I am grateful for him and the experience we had with him and his shop.
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July 2023 by Heather Ruth
Just bought a Jeep from Tooltime Jeep, I am so grateful I found this place. Just a day after I bought it a sensor went out and needed replaced. I told them about it and they changed it out for me with no extra fee and even changed the oil for me while I was there. These guys really know what service is and how to take care of their customers, felt like family. I would recommend this place to any day. 10/10! Thank you again Tooltime Jeep!
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June 2023 by Mary Brenner
If you want the best and honest place to take your Jeep, Tool time is the answer.
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December 2022 by Ross Gobble
Nobody knows Jeeps better than Todd, and he's always super honest and very reasonable to boot. You know you're in the right place when you pull in first thing and there's five Grand Cherokees parked beside you. Thanks for taking great care of my HEMI, 123,000 and still running strong thanks to Tooltime Jeep!
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November 2022 by dina maresco
My Liberty is in great hands! Organized, clean and secure lot. Todd goes above and beyond to repair and maintenance your Jeep. A comfortable lobby area if you find yourself being dropped early as they finish up the job. Honest and fair pricing.
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July 2022 by michael bartorelli
Todd (owner of TOOLTIME) fixed issues with my 2001 Jeep Cherokee that 3 local mechanics couldn’t even identify!30 plus years working on Jeeps puts TOOLTIME head and shoulders above anyone!
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April 2022 by Justin Hawks
Great place Todd Really knows jeeps price was very fair my jeep mechanic from now on
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January 2022 by Sam Sharpe
This guy is my new standard for measuring how good a mechanic is, and I suspect nobody will measure up. He’s the absolute best at what he does. After having a multitude of problems with my 2006 Jeep Grand Cherokee, and no help from reputable businesses in Winston-Salem, Tyler was able to identify the problems and fixed them for great prices. He communicates promptly and you can tell he cares about his customers. Tool Time is cream-of-the-crop, and there’s nowhere else around here I’d want to take my Jeep.Service: General repairs & maintenance
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December 2021 by Steve Rodriguez
Man, these guys are great! They worked on my 392 charger for some cam work stuff and best believe they killed it! Way better than most performance shops out there. Totally recommend!
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November 2021 by SHAWN Roy
Only place I will let turn a wrench on my JEEP .Excellent place very knowledgeable very reasonable.
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October 2021 by Lee Woodall
Completely satisfied with the service, communication, and price. Highly recommend.
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October 2021 by Shannon Loyd
The technician was friendly and quick to fix my Jeep. Their pricing is lower than other places around. I definitely recommend going to them.Service: Electrical
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September 2021 by Kenny Ferris
I continue to get great service from these guys. No matter what issues I have with my Wrangler (and other vehicles, actually), I know I will get an honest and accurate diagnosis and repair. I cannot say enough good things about them!
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June 2021 by Kristy Schaeffer
I called to see if I could drop off my Jeep and the owner said they were already closed but he would stay until I got there in 20 minutes to hand off the keys. I explained my issue after other attempts to get repairs with another mechanic failed. He got right back to us the next day explaining what the issue was, what needed to be done and what caused the problem. Very polite and very efficient. I will definitely be taking my Jeep to Tooltime for everything in the future!!
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May 2021 by Kristy Willett Schaeffer
So polite, cares for his customers. Got back to us right away with the issues with our Jeep. Tooltime has a new long term customer!
