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March 2024 by Elizabeth T.
I would give zero stars if I could for the recent experience I had at this location. I had purchased a screen protector previously at this location and was told about the unlimited protection and replacement with this purchase. All future screen protectors would only be $10 for replacement in the future. I recently went in to have my screen replaced with no issue for $10. Cheyanne was who helped me today as I needed another replacement and not only did she claim I had no account and could not help me, she took my damaged screen protector off and basically told me I had to pay full price or she could put my used-cracked screen protector back on. She informed me they could have originally made an account for me under whatever name and number they wanted to when I originally got my screen protector... then acted like this was my fault! I have been a customer for years! She made it pretty obvious she could care less about the situation and wanting to help. My thought is if it's the big of a pain to help someone out when it seems to be your fault for losing the documentation in the first place, you should maybe not work on weekends or find another job. Do better Verizon! If you come across Cheyanne at this location, good luck.
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February 2024 by Lorraine Dilley
Spencer Washington is terrific! He has a great personality and knowledge. Spencer helped me with Asurion replacement phone, my plans with several phones and tablets and using my perks( streaming services) etc that saved me more money on what I usually pay the service for. He also followed up to ensure I was happy with new device and services. Cellular Sales Verizon in Clemmons is lucky to have him!
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February 2024 by Amy Marie Horn (Angelina)
Landon provided outstanding service!
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February 2024 by Cindy
Tracy Madden is the BEST! Go see Tracy if you need a new phone or accessories, pay your bill or have questions about anything phone related! She has a lot of knowledge and abeaming personality which made my shopping fun!! Thanks again, Tracy, I love my new PURPLE phone!!!
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February 2024 by Carson Taylor
I had one of the best experiences with Miles Gearhart at the Verizon store in Clemmons. He helped us get the best deal that we could get for 2 new Iphone 15s for free! After that, if I ever need any help I will definitely revisit this store to see Miles!
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February 2024 by Laikyn Whitaker
John was amazing! Super nice and gave perfect customer service!! I will only come here for business from now on!! ??
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February 2024 by Mike Hammond
Thanks for you did and for your help Cisco
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February 2024 by Kathy Southern
The BEST new phone experience we've had! Thanks so much Kirk!
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February 2024 by Chris Harris
Addam at Cellular Sales is the go to guy. I've dealt with him since I got my first cell phone 23 years ago. Thank you for always going above and beyond helping me with all my questions and services.
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February 2024 by Karen Whicker
Cellular sales of Clemmons is the best. If you want the best ask for Adam . He does an outstanding job for Cellular sales. He is kind, understanding and gives 100% when it comes to helping his customers. He is the only person that has truly tried to fix my problems. And he didn't stop until he came up with a solution. Thx Adam
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January 2024 by Tracey Hamilton
I am being over charged have been for years when my bill is almost $200. For two phones. Tracey, the person who assisted me, was NOT helpful. She was too busy looking at her co-worker and the two of them, rolling their eyes at me. I have been with Verizon when they were alltel. I am searching for a new provider now BC of the way they treated me! I'm just waiting for my daughter to get her phone switched over 1st, then I will be canceling my service of 30 + years with Verizon! A lifelong customer should never be treated the way these two treated me. Very disrespectful!
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January 2024 by Kelly Corne
Adam Bridges was super helpful. Very kind and patient. I have allows received help at the clemmons store.
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January 2024 by J Long
In and out quickly
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January 2024 by Kodjo Kodjo
My sales rep Will is one of the best sales rep I’ve ever had, helped me with everything, answered all my questions, guide me through every process smoothly as well. I highly recommend him to everyone!!
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January 2024 by Matt Anderson
Cellular Sales in Clemmons: Where Customer Service Reigns SupremeIf you're looking for a top-notch phone provider experience in Clemmons, North Carolina, look no further than Cellular Sales. This store is head and shoulders above the competition, thanks to its incredible customer service, knowledgeable staff, and wide selection of phones and plans.A Manager Who Goes Above and BeyondMy recent visit to Cellular Sales was made extra special by the store manager, Mark Ervin. He is a true asset to the team and went above and beyond to ensure I had a positive experience. Mark is incredibly knowledgeable about all things cellular, and he took the time to patiently answer all my questions and help me find the perfect phone and plan for my needs. He never made me feel rushed or pressured, and he always had a smile on his face.A Team of Experts You Can TrustThe rest of the staff at Cellular Sales is just as amazing as Mark. Everyone I interacted with was friendly, helpful, and professional. They truly care about their customers and want to make sure they're happy. I felt like I was in good hands from the moment I walked in the door.More Than Just PhonesCellular Sales is not just about selling phones; they also offer a variety of other services, such as repairs, accessories, and bill pay. This makes it a one-stop shop for all your cellular needs.Here are just a few of the things I loved about Cellular Sales in Clemmons:Friendly and knowledgeable staff: The staff at Cellular Sales is truly top-notch. They are experts in their field and are always happy to help.Wide selection of phones and plans: Cellular Sales offers a wide variety of phones and plans to choose from, so you're sure to find the perfect one for you.Great prices: Cellular Sales offers competitive prices on phones and plans.Convenient location: The store is located in a convenient location in Clemmons, NC.Clean and comfortable store: The store is clean and comfortable, with plenty of seating.I highly recommend Cellular Sales in Clemmons to anyone looking for a great phone provider experience. You won't be disappointed!
