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December 2023 by Karissa Sechrest
Sheds by Design is easily one of the top shed companies in the Charlotte area. The staff is outgoing and engaging; they go above and beyond to serve their customers. On top of that, they deliver high quality sheds with great craftsmanship m. I would definitely recommend them.
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November 2023 by Krysten Hoversen
After sales process and signed contracts everything seemed unprofessional and disorganized. I don’t see how this is a professional business focused on sheds.The sales process was easy and Joe was very nice and understanding. We scoped out the project in April and let him know that we wanted to get everything on the property in order and would reach back out once we were ready to order.He kept us informed of promotions, but was not overly pushy about ordering right now or contacting us often like other sales companies tend to be.As far as everything post signed contracts was anything but professional. There was no line of sight to the progress of the shed in building and then after being told it was being worked on when I followed up with them directly the next day all of a sudden it was done and they wanted to deliver less than 24 hours later. I compromised by being ready within 36 hours of the shed supposedly being done just to find out that the appointment had to be cancelled because the paint wasn’t finished. Then cancelled the next business day because it still wasn’t painted even though I was assured that day would work. And then cancelled again for staff conflict and then delivered later than promised on the fourth scheduled date.Upon delivery of the shed from a company that specializes in sheds we were shocked to find that there was only one worker with a small forklift suitable for moving pallets in a warehouse but not capable of lifting a 120 sq ft shed. The shed was dragged and wasn't able to be placed in the center of a gravel pad we created. In the process of delivery with inappropriate tools multiple spots on all sides of the shed were damaged.Also after all of that during the delivery the person was ready to receive payment on the contract he had in his hands without even finishing what was paid for. I had to call out that the anchors were never paced ($299 anchor package).We decided to go with a professional shed company to ensure that we had a great product instead of the big box store sheds. I expected a more professional experience with the skills and specialization that a company that focuses on sheds should provide and I didn’t experience that at all. At no point did I feel as if the customer was a priority in this transaction and I felt that as the customer I had to reach out at every turn to get information and to be told they couldn’t follow through on their commitments and that I as the customer made all of the accommodations in this transaction.This was an extremely large purchase for us. We took the time and attention to ensure that our property was in perfect shape, leveled, gravel base, prior to signing the order knowing that we didn’t want to be the hold up on delivery or make issues for your company by being unprepared. We expected the same level of attention to detail and commitment to us that we didn’t experience.We have had several contacts with the company from the day of delivery (9/18) and several weeks after hoping to find a resolution, but the company still has not followed through on any of their attempts to rectify the situation. We are extremely disappointed and feel that we have not received the level of quality we paid for and it's disheartening given this is such a large purchase for us.UPDATE 10/13: The response below from the company indicates "We strive to get everything right first trip but sometimes service calls / return trips are required which we have scheduled!" which is incorrect, they have not in the nearly month since delivery of the shed and several emails to them scheduled a service call / return trip.UPDATE 11/8: I received contact about them wanting to move the shed 10/25 and they came out on 11/6 with dolly wheels and moved it to the correct spot. These would have been great on day of delivery. We had already touched up the paint when we thought the company blew us off but they would have done that as well. My advice is the product is good, but you have to stay on top of the company to get what you paid for.Service: Custom she
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August 2023 by Craig Neal
Would HIGHLY recommend using this company! I submitted a request at night, recieved a call back the next morning and they were extremely knowledgeable and helpful. They were able to identify a shed that fitted my needs that they actually had in stock and they delivered it within a week and installed it. Easiest thing i have ever done! Thank you !!
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May 2023 by Jeff Tippett
We had a great experience with Sheds by Design – from start to finish! The online planning tool worked perfectly in helping us plan our shed’s design and siting specifications were clearly outlined on their site. The shed is well constructed with high-quality materials with attention to detail. Installation went very smoothly. Thanks again to Sheds by Design. Highly recommend!Services: Shed installation
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May 2023 by Catherine Gagne
The new soap shed is as wonderful as the service was for the install. Beautifully level and situated to look great with the house. I've already referred business to you. Thank you, Cate, The Soap LadyService: Shed installation
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May 2023 by Dawna Golden
We were so impressed with the whole team! Very professional and our shed is exactly what we ordered. We highly recommend Sheds by Design
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May 2023 by Dennis Connell
From the first minute we met Richard (salesman) we felt welcomed and acknowledged. He never tried to push things on us. We explained to him what we needed, and he LISTENED. He designed it the way we explained. If we asked a question he answered it and a couple times offered, something to think about" without trying to convince us we needed more. Miles and Richard both always responded to our questions through email or texts expediently and were true to their word. Our new shed is of quality materials and construction. The delivery was exactly when they said it would be. The installation was perfect. We couldn't be happier. We highly recommend this company. Dennis and Debbie Connell of Monroe, NCServices: Shed installation
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March 2023 by SRC SRC
After purchasing my first shed, I was so impressed with the quality & style that I decided to buy another one. They both are well built and look great. I highly recommend Sheds By Design. You will be as satisfied as I am.Services: Custom shed design
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March 2023 by Robert D
What a wonderful company to work with! They were terrific from initial phone call to delivery of the shed. The shed itself is top notch...looks beautiful and is very well built.Services: Custom shed design
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February 2023 by Becky
Great experience all the way around! Silas was beyond helpful when assisting us design a “lean to” type addition to our existing shed (also by Sheds by Design). He was thorough and answered all our questions. Delivery was smooth and professionally done, no hiccups whatsoever. Highly recommend this group if you looking for any type of storage building/shed.Services: Custom shed design
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February 2023 by Dark Forge
So, I've had my shed for quite sometime now, about 8 months, and I've love it so far. These guys are really good and friendly for the most part. However, there are a few things that keep me from giving them a 5 star. First off, I had a custom built deck made for my shed. It took them 2 months to build the shed and get the paint right which that isn't the issue. I understood they were busy and thank god they called me because the paint I picked for the wood siding was bad and I'm glad they asked me to come out and see it before fully finishing. No, the issue is it took another 2 months for them to get it delivered and attached to the shed. One would think that they would have brought everything out all at once. On top of that the stain they put on is already starting to come off and the staining looks rushed. The last thing is what caught me by surprise. My shed is supposed to be 12 X 28. Well, I was measuring the 12 foot side, want to put another porch in, and it only measured 11 feet 4 inches. Now if it was off a few inches that wouldn't be the issue but a whole 6 inches! That is no small miscalculation. Don't get me wrong, I still love my shed and the black smith shop I've set up in side.On top of that, my parents had ordered a small shed from them and they were supposed to put these tie downs on to keep the shed from being picked up by the wind. They have not come out to put these tie downs in and my parents have had the shed for about a month now. They've called and no one has gotten out yet to install them. My parents can't do anything major on the outside till these are installed.So, yeah, sorry for the long winded post. I chose Sheds By Design due to their reputation and how well they build their sheds. Heck, my father has a fantastic wood working shop now thanks to them and even I'm enjoying mine. But, it's the other details that keep the review low and why they need to pay attention and don't ignore customers when they're being asked when they'll come out and finish.Services: Custom shed design
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December 2022 by Roger Castle
We worked with Silas. We thought our asks wouldn’t be able to be met. Silas and team worked their magic and got our set up delivered. On a near impossible ask. Thank you to sheds by design. Silas and team will take care of your needs.Service: Storage shed design & building
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December 2022 by S.R.C.
The building was better than expected, well built, and certainty a great value for the cost. The building is much better than buying one of sales lot.Services: Shed installation
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August 2022 by Joel K.
We ordered a custom shed for our backyard. Easy online design tool with additional recommendations from the builder. Was able to get the paint to match our house. Fast and easy delivery. They were responsive and very helpful. The shed looks amazing - highly recommended!
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February 2022 by John P. Morgan
Just had my second shed delivered this week. Excellent quality. And very reasonable prices. Customer service is top notch. Thanks.