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November 2023 by Albina Rodriguez
The people are nice but the mattress I bought is trash the springs in the mattress have already started breaking and it’s only been tow week Since the delivery and the want replace it I will never buy anything from this store again
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July 2023 by Amber Sparrow
I have always had a good experience when shopping here. The downside is that after you make the purchase, and you go to pick your items up, they do not tell you that you have to load the stuff yourself. We just went on July 11th to pick up a queen size bedroom set, bunk beds, and recliners. All of the items are really heavy, and yet my husband had to load the stuff himself. We were not told that we were going to have to load the items ourselves, so we did not bring people to help. Then, we do not even get all the items that we ordered. They had to reorder two of the pieces, and now I have to wait another week to get them in because they only get one delivery a week.So, we went to pick up the remaining pieces to our bedroom set today, June 18th. While we were there, we informed the manager that the stove drawer was damaged. We took it and showed her. We only did not inform her last week due to her not being at work because she was on jury duty. She told us there was nothing that could be done. I called customer service and explained the whole situation, and they basically told me that because we chose to pick it up ourselves, then there was nothing that could be done. She basically stated that we caused the damage ourselves. She also stated that for in store pickup that they do not have to help you load it. We could have had it delivered. I told her that I was not paying $300 to have it delivered 15 minutes down the road. It's said that you can go to any other furniture store and do a pick-up order, and they will help you load it. For instance, I just went to roses and bought a queen bed and box spring, and they helped load it. That's what you call customer service. So now I have purchased a new stove and it was damaged by them but yet I have to pay for it. Clearly, by looking at the picture, you can see I did not do this damage. I took these pictures right after I took the box off of the stove also when I got my receipt from paying no where did they give me any documents stating the policy's of pick vs delivery or anything about returns.
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June 2023 by debra wilson
I was recently released from the hospital with serious mobility limitations. The Clinton store staff took the time to help me find a power recliner and get it delivered right away. Thanks for the excellent service.
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June 2023 by Brenda Venegas
Staff was super friendly and attentive to me. My 2nd time doing business with them, and hopefully not my last!
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December 2022 by Brady Ludlum Jr
Chastity the manager was a very sweet lady the first time I met her today when I went there to buy a brand new traeger pro 34 pellet grill and I know I'm going to enjoy
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October 2022 by Dee Dee
Nathan made the experience amazing! I always enjoy my visits.
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October 2022 by Khadejah Simmons
Nathan made the experience amazing! I always enjoy my visits.
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September 2022 by Iris Carter
I love the atmosphere and her willingness to help with whatever questions or concerns I had.
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August 2022 by A.M. Land
Outstanding customer service from the Gentleman who assisted me with my purchase. Sorry I cannot recall his name.
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May 2022 by Alisa Oates
Very friendly,caring attentive staff who will ensure that you receive the best quality items!! I highly recommend them for your home furnishing needs!!!
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July 2021 by T. J.
Horrible, horrible, horrible delivery service. They delivered the incorrect furniture, and then the manager of the store, Destiny, blames me. She called me "shug" and was extremely inappropriate in speaking with me. The furniture is beautiful, but the delivery service is an absolute headache. They are soooo unprofessional. They will not give you a heads up when they are delivering items. They will call the day before and tell you they are coming the next day with little to no time to plan for someone to be home so they can deliver it. It has been an absolute nightmare. You will get your furniture two months later, and just hope you get the right furniture and not someone else's furniture. I hated this experience with Badcock to the point I reached out to corporate. It's so sad for them to have such beautiful furniture but ugly customer and delivery service. It's a complete turn off. And, that goes for the Dunn location as well.
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June 2021 by The Signature
Their closed down & nobody decided to update the internet.
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May 2021 by Terry Tewl
The worst people ever. Buyer BEWARE BEWARE BEWARE ONE STAR IS TO MANY we made 2 payments in April now May 1st they want another payment never buying from again . Bunch of Kids im disappointed. We thought Destiny knew.what she was doing but we were wrong
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April 2021 by Miriam Smith
There are a bunch of kids running the store. Never walked into a store and they don't speak because their face is buried in their cell phones. Hello! I'm a customer that just walked in.... Then finally after about 20 minutes. A young lady with see-through leggings approached to see if I needed help. Is this a prank? And she happened to be the manager (Destiny) is there no dress code? I am very disappointed and will be taking my business elsewhere. A little advice to the owner is get some business oriented staff to operate your store.
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March 2021 by Derrick Owens
Man outstanding staff. Very helpful and went above and beyond to help me. We definitely continue to do business with these guys.