-
October 2023 by Scott Lane
Friendly customer service. Had to wait approximately 1-1/2 hrs just to get a tire plugged because of a nail though. Also when I left, the low pressure symbol was still on and the tire pressure monitoring system was showing no pressure setting on all 4 tires. They said drive it and it would fix itself but it has not yet. The monitoring system was fine before I took it there
-
September 2023 by crazycatlady
The people are friendly but all I went into is just to get an alignment but they didn't say that they do check up on car n what they look at just for an alignment was told that struts, ball bearings, needed to be fixed, good thing is I only had to pay 29.00 just for looking at it bad thing they put it in system on everything else. Why idk cause I told them I'd talk to my husband before I decide what to do. Oh well live n learn otherwise they were friendly
-
September 2023 by Tugger
Long story short I bought a truck that I knew needed some work done to black's tire. Spent about 3k and my truck runs the same. Plus discovered they hadn't fully checked it out when they were suppose to be checking everything out for me. Anywhoz had to go get an inspection done recently. Took it there cause that's about as far as I feel comfortable driving it. It passed so if you need to get your vehicle inspected I'll give em two dumbs up and two other digits if you know what I mean. Wink!!
-
September 2023 by cynda futch
The people are friendly but all I went into is just to get an alignment but they didn't say that they do check up on car n what they look at just for an alignment was told that struts, ball bearings, needed to be fixed, good thing is I only had to pay 29.00 just for looking at it bad thing they put it in system on everything else. Why idk cause I told them I'd talk to my husband before I decide what to do. Oh well live n learn otherwise they were friendly
-
September 2023 by Terry Whitford
Always greeted with a smile by professional staff. Offer solutions to fit any budget. Accurate repair estimates and complete in the timeframe they give you. There are many options for my vehicle Maintenance and inspections but Blacks Tire and Auto Service always come through.
-
September 2023 by Donna Fleming
Almost an hour wait for an basic oil change. When I went to pay the bill it was 104.00 after reviewing the bill their was several EXPENSIVE unnecessary extras that had been done that I should have been given the opportunity to decline or accept. You need to inform customers of what all you include in the oil change and the cost then give them the choice of accepting it or not.
-
September 2023 by Susan Sautter
I had an emergency flat tire (on Friday afternoon, of course), and I went to Black's. They were busy but fitted me in and took care of my tire. They were so helpful and informative. I'll go back!
-
September 2023 by LaChesta Williams
Went in for a Oil Change, Tire Rotation, and Wheel Alignment. Priced everything over the phone and it was the same when I walked in. Usually it's one thing over the phone and another in person, but not this place! I can appreciate honesty because it does go a long way. I'm new to the area and looking for places I can count on for good, trust worthy services, whatever they may be. This will be my "go-to" for all of my Vehicle needs❣️ Front desk staff was very courteous and polite and they are the cover page for any business. So when you are greeted charismatically, it makes everything else a breeze ?
-
July 2023 by Glenda Turlington
I'm sorry but to be honest I was not very impressed with the service from the counter. I don't feel they were professional at all. Customers time is valuable and I just wanted to get my work done and move on not listen to her keep saying she was multitasking and all the other BS. She just spent way to much time goofing off and not focused on getting the customers out instead ofmaking them wait 20 minutes while she goofed off. Hopefully I want be back
-
July 2023 by Deborah Carlisle
I am a first time customer. I called Mr. Danny and he told me to come on in. The service was quick, and they were all very nice in customer service. I previously had been to wal mart on three different occasions where each time there was a miscommunication on price I was quoted, the tire I was told by phone was not thereWhen I arrived and finally got there and was told tire tech had to leave. THANK YOU BLACK TIRES!! Your quote was on point and your service was excellent!?
-
July 2023 by Positive Meditation Love Manifestation
I went to get a car inspection and was made aware that two tires were needed inorder to pass. The tires had to be ordered for the next day. I'm not local so it was inconvenient, but to be fair my tire's size is not the average manufacturer size. The tires were costly, but appear to be a really good quality so that's great. Also, the staff members at the front desk were very nice, and even when I had a concern a few hours after the tire's were put on I called back and the owner was more than willing to help me, and I really appreciated his kindness.
-
July 2023 by J Holt
Black's Tire in Shallotte is a God send. We have boom trucks in addition to our passenger vehicles. Tim always takes care of us. A lot of times, it's in emergency situations. A down truck is a truck that's not on a job. They get us up and rolling so we can keep our customers happy. Very rarely are they not able to bail us out, whether we're able to limp our way to them or they have to take care of us mobily. Highly recommended!
-
June 2023 by Courtney Bissette
I’ve used Black’s for about four years now for all my oil changes, windshield wipers, etc. It’s super convenient due it being close to my work. I just drop it off and pick it up when it’s ready. Which normally is a quick turnaround. The staff is always super kind and pleasant to deal with! Communicate through text then calls which is also convenient! Danny is always great and the women (can’t remember her name) are wonderful!
-
June 2023 by Kathie Russell
They were the nicest people. Everyone there treated us so kindly. We broke down in the middle of nowhere and had to have the car towed. They were the closest shop so that is where we ended up. They made time for us in what appeared to be a very busy day, helped us get a rental car, did excellent work and treated us more than fairly. I would highly recommend this shop and I will certainly use them in the future whenever possible.
-
June 2023 by Tiffany Williams
Customer service is great! Honest, dependable, and caring is how I would describe my experience with the people and the service at Blacks Tire in Clinton, NC. They are professionals you can trust and they go above and beyond for the customer. I always have a great experience here.
