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May 2021 by Susan Elaine Morton
I have a complaint about one of your stores in Wilmington on Market street and your Clerk Robert. He had a vehicle towed after the person bought items in the store but had come there for gas. The man left his car truck there for less than 20 min while he got his gas can out of the truck and walked to another station to get gas. His truck was on empty. He came back and his truck had been towed to Earls. Robert said it was store policy but didn’t point out where that policy wa
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April 2021 by Larry Ausley
Sad to see so many customers not wearing masks and not being challenged for it by employees. I’ll be buying my gas somewhere that’s less of a public health risk.
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August 2020 by Josh Reed
Poor service, staff has a bad attitude and what you pay for food and what you get is a disgrace. Will never go again, the last 3 times I have gone the same guy managed to screw the order up 3 times in a row. I guess you like wasting food and the qaulity of the food is terrible, the staff memeber doesnt care. The staff acts like you are bothering them, never again will I spend money in you're store. I have never been treated so bad in a store in my life when I'm trying to spend money.
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July 2020 by Ericka Howard
My husband stopped at your location at 401, Benson Hwy, Garner, NC 27529 and was told he couldn't pay for his drinks in cash. This is a legal tender of the United States and must be accepted. I have let all the appropriate agencies and the senators know that you are not accepting cash. And everyone on social media. please rethink and make sure you take what is accepted as legal tender to pay for goods.
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June 2020 by Taylor La'Shea Wagstaff
I had a mobile coupon for Newport cigarettes and both store attendants would not let me use it... why would you sign up for a program for the store if you are not going to let the customer use the coupon?
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May 2020 by Haley Lail
The girl at the store tonight was so rude made us bag our own items and huff and puffed when we returned to get cigarettes.Terrible customer service. 11:14pm
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April 2020 by Joel Parker
Love this convenience store. Favorite.
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July 2019 by Molly Murphy Rains
Are your employees aloud to smoke when they are out working near the gas pumps? I do not believe this is safe for anyone. It is very disheartening to see this when I am putting gas in my vehicle, and my children are sitting in the car. I worry for second hand smoke, let alone the gas station blowing up when she drops her ashes. It’s a female employee (zoom in on pic of cig in her hand) that was working at 1:30pm on July 5, 2019 at 11928 US-70 Bus, Clayton NC 27520.
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April 2019 by Chad Conway
Terrible service at the Grandy location. Went in to buy a few beers and the woman working on 04/13/2019 around 9:45 PM refused to sell any beer and threatened to call the sheriffs office. Nobody that went into the store had drank more than two beers. We wanted to buy some beer to take home and enjoy later in the night but this person working was one of the most hateful rude person I have ever encountered in my life. I will never ever purchase anything at any hugos ever. I live in Elizabeth City NC which I frequent on a regular basis but after this experience I will never ever purchase from a handy hugos again.
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March 2019 by Seanlonda Jackson
Stopped at the location in Selma craving a frozen beverage. I was told they don't have cups for the size I wanted. And then for the size they had no lids. I wish they had ICEE instead.
