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“I called this location to see if they had an item I forgot to grab while at the grocery store. The gentleman that answered the phone said he knew they carried it, but he was helping a customer and if I didn’t mind holding for a few minutes he would go and check to ensure it was in stock. I didn’t even have to ask, he offered to go the extra mile if I could just give him a few minutes. Finding great customer service is rare nowadays and I really appreciate the effort! Saved me a trip all the way back to the big grocery store and allowed my family more time to go on a fun adventure. I went in shortly after and was able to quickly grab the item I needed and thank Jay in person.”
“It was sort of chaos in this Dollar Tree with the products on the shelving, but certainly not the worst Dollar Tree I've seen. If you find something you like, you might as well buy a bunch of them because you don't always know if they will have more of them down the road.”
“Very friendly staff and convenient location for country folk like me ? The only thing that I am not happy about is that they no longer sell clothing (except collegiate wear). Otherwise, I love DG!”
“I was very pleased by the employees at this store. I have recently experienced some rude employee at the DG in Willow Springs. I was greeted with a smile & welcome by Shelby. She had a name tag on, the register showed the prices, most importantly she was smiling and made every patron feel welcomed. I will drive the extra mile to shop there! Keep up the great work!!”
“I was just in there - when checking out the cashier had to deal with an extremely rude man. I wanted to say she handled it so well! I do not know her name but she needs something nice to happen to make up for the treatment she received! The man's card didnt work and as a rule she had to ask for his ID - he immediately starting dropping f bombs. Went out to his car and came back with a phone with a pic of his ID - that's still not acceptable- he got louder and then left the store still cussing and calling her every rude name in the book -left the parking lot still screaming and burning rubber - totally unacceptable!
I've been that girl. I've been yelled at and put down in front of others because of this exact thing. The store has rules and she was following them- she didn't make the rule, but she would most likely get fired if she got caught breaking it. Being a cashier is one of the hardest jobs because they have to deal with people like that! I hope the manager will see this and buy that girl lunch!!! She sure didn't deserve to be treated like that.”
“I had an amazing experience in this location. It was exciting to get the help finding the items. I thought an employees helping me, turns out to be a manager. Great job at setting the example for her subordinates.”
“Excellent location and very helpful staff! Seen some not so great locations in the past and this is a Good one?
Just be aware there is currently some construction site work next door and a few new apartment buildings in the works near by. Also, a newly constructed Circle K was just completed across the street which is really Nice as well. It is a bit congested at the rush hour time frames but most people are very considerate and allow you to get in and on your way so just try to be patient and it'll work out ?”
“Absolutely my favorite D.G.!! Out of all the local Dollar general stores in the area hands down the best staff! I would rather come here 10 times than visit Walmart once”
“This Family Dollar store is the BEST ONE I HAVE ECBEEN TO. Because the workers are AMAZING Priscila, Mary, and the rest of the staff do a great job. Just, wish they would get a better pay, because they work hard. Keep doing a great job we appreciate your hard work. ,”
8AM - 10PM
898 S 13th St, Erwin
Dollar Stores
“Great customer service! Always friendly & helpful.
The store could use some upgrades like music in the store, the air conditioning working, it’s always hot in there when shopping!”
“Good store does let you use the restroom and they are very clean in previous post associate let the lady use restroom employee coming in wasn't aware the restroom was fixed. The people in this store work very hard to do all they can for customer service as well as maintaining a nice store, with staffing shortages and putting out stock for customers to buy, so please be nice to them or fill out an application you don't know what all they deal with.”
“My only complaint, is the over use of air-freshener. This must be a Dollar General company thing. It's every DG. The perfume is getting into the paper towels, tissues, and toilet paper.
Who wants these chemicals in their food, nose, or downstairs? Not me, no thanks.”
“I like it it's nice and convenient can just swing in pick up down milk a loaf of bread if you got too and don't have to fight the traffic at the grocery store and God forbid Walmart”
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“Was not in there very long. But found everything we needed. Other than being a little cluttered from them restocking very nice store. Everyone one was friendly and helpful.”