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February 2024 by Kathy McGinn
We live in Indiana. Found a great price on a pre-owned Winnebago Minnie on Rv trader that was for sale at the Greensboro Blue Compass dealership. We put a deposit down over the phone. Made the 9 hour trip. to pick it up. Basically buying sight unseen. From the first moment to the end the entire transaction was very smooth, easy, and pleasant. Our sales person was Bobby, he inspires trust from the beginning and took great care of us. Melinda in finance was great. Jay did a great job with the walk thru and installing the anti sway bars we brought with us. Brock took care of us in service. Super transaction and highly recommend doing business with these fine folks.
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February 2024 by Drew McNaughton
Friendly staff and good selection.
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November 2023 by Nancy Holecek
I have tried calling the service department for over a week and left messages. Nobody has called me back! I finally called the sales department, told the agent my problem and left him my name and number. He said the service department has been really busy but he would take my info over. Still no call back!I don't care how busy you are that is just poor business and customer service! Hire someone for your phones!
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September 2023 by Barry Betts
My sales person Mellissa was a real pro. She knew the answer to every question and was so pleasant through the days of my indecision. The sales manager and finance manager were so helpful also through out the entire process. Nice dealership ! Looking forward to my new Flying Cloud Airstream.
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September 2023 by Nick Mann
We bought this camper in May of 22. Salem by Forest River (28VBXL). We were able to go camping a few times before the slide completely broke. This left us stranded with the slide open. Only had it 9 months before this catastrophic failure happened. Spent $800 to get a mobile mechanic to get it closed up. Took it to RV One, Out-Of-Doors Mart or Whatever this place is called. Odd that they have changed names 3 times in the last couple of years. They were initially helpful, great to deal with during the purchase and said it could take up to three (3) months to fix it but FOUR (4) months later we still have not gotten our camper back. Not only have they had our camper for over four months they have not fixed all the claims covered by the warranty. Lastly, as you can see in the photographs the slide is not shutting well enough to keep the elements and weather out. They failed to tarp the camper and have left the inside subject to the elements. The long term damage to the subfloor and other materials due to enviromental exposure is not something these people have ever considered. $36k investment is literally rotting away in their parking lot. See photographs. AVOID this place AT ALL cost! After receiving our camper the ONLY way we receive any communication about our camper is by showing up on site.
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September 2023 by Billy Burgess
My dealing with Rick the service manager has been nothing but outstanding. When I would call to talk to Rick if he didn't answer he returned my call that day or the first thing the next day. Rick a customer type person that wants to help u for your problem is his problem also. My wife and I purchased a 2023 Rockwood Mini-Lite from that dealership in Greensboro. When we arrived the camper had been detailed and cleaned on the inside and ready for pickup. To me Rick is the backbone of that dealership for if u don't have good service u want have good sale. I would recommend this dealership and especially the service department. Thanks Rick for a job well done.
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September 2023 by beth thompson
Everyone should have some one as wonderful as Melissa answering the phone. She must really like her job you could tell she must have been smiling! She was so helpful in taking down all my information and assured mesomeone would call me back.
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August 2023 by Alexander (WhatARiot)
Superb experience with Bobby and Chad and Mike and Melinda. Easy, straight forward and great walk around tour. Excited to take plenty of trips. We already had a blast on our first out to Phillcott.
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June 2023 by Dick Daniels
I had an outstanding experience buying my Winnebago ERA from RV One of Greensboro. Sales rep Bobby jumped right on my inquiry and answered my many questions. He and sales manager Robert got me an amazing deal. Melinda is a master at the details and guided me through the sale, financing, and paperwork -- she is simply delightful to work with! And I can't forget Tyler in service who prepped my vehicle and gave me an excellent orientation, also answering many questions and offering good advice. All in all it was the best vehicle purchase experience I have ever had, EVER! From the first phone call to driving off the lot it was professional, friendly, honest, and helpful. I can truly give this team my highest recommendation!
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June 2023 by Kristy Gardner
Such a great experience working with both Dana (sales) and Melinda (financing). Being a single woman making my first large purchase it was comforting to know I had them both in my corner. Dana kept me up to date during the year wait for my unit and Melinda made the financing process way less scary. Thanks to all for a great all around experience!!!!
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June 2023 by Emily Fisher
I have always worked with Taylor and been very happy with service. I am blown away that no one answers the phone now that RV One took over and my Airstream has been with them since November of 2022 for repairs. I was told April 2023 it would finally be done and now no one calls me back after multiple voicemail messages left and no on answers service line or main line. I am extremely concerned about the security of my 2019 Airstream at this point and this could mess up my summer plans and RV sites booked.
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June 2023 by Kathleen Beecher
Let me start off sayings I have not been to this location before. I purchased my RV out of state. Wish I had purchased from this location in Greensboro, NC.I have had the most remarkable experience on both times I've had to call. First time was with Taylor in Service. She went above and beyond to find out everything I needed, will need and had me so satisfied that I had to get her name so I would always talk to her if I ever need to call back.I had to call back unfortunately, this time Service was already closed. However, Melissa Revis from sales picked up the phone with the kindness voice and overwhelming concern of my issues taking precise notes the entire time I was spilling my frustration out. Melissa is going above all to help my situation and will be placing her notes to Service directly. As I mentioned she works in Sales. I can't think of a sales person to have ever taken the time she took with me to make sure I was satisfied before ending our conversation. Even texting her information to me just in case I couldn't reach someone. I love this place already and never been there before.
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June 2023 by Amy Jablonski
Wow- from the start the customer service is outstanding and helpful. Melissa and Melinda were both easy to work with - answered all of our questions- and we walked away with our new (new to us) camper. I highly recommend checking this place out if you are considering a new or used camper!
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June 2023 by Richard Daniels
I had an outstanding experience buying my Winnebago ERA from RV One of Greensboro. Sales rep Bobby jumped right on my inquiry and answered my many questions. He and sales manager Robert got me an amazing deal. Melinda is a master at the details and guided me through the sale, financing, and paperwork -- she is simply delightful to work with! And I can't forget Tyler in service who prepped my vehicle and gave me an excellent orientation, also answering many questions and offering good advice. All in all it was the best vehicle purchase experience I have ever had, EVER! From the first phone call to driving off the lot it was professional, friendly, honest, and helpful. I can truly give this team my highest recommendation!
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May 2023 by Daniel Holder
Wow!!!! Truly exceptional buying experience! These guys were top notch, and I usually don’t leave reviews, but this experience was different. When we arrived we met the most bubbly personality in Melissa. Her personality alone was very welcoming and she actually cared about us. Melissa showed us a few campers, and then she said this is the one. Usually, I can decide that on my own but once we walked in it was like she knew what we wanted the whole time. She took time to understand what we wanted and man did she hit it out of the park. The finance lady Melinda was thorough and very knowledgeable about current rates, as well as their packages they have to offer. We didn’t see value at first, but once we went through the orientation process we seen very quickly how these things can cause issues, so she set back down with us even though she didn’t have to and explained in detail what we needed to help make this endeavor a worry free one! I typically don’t purchase things in finance, but their RV Complete is stellar, and do yourself a favor when you stop here and ask for Melissa. She will make this buying experience one that last forever!!
