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February 2024 by Chuck Elder
We just love Dr Fitch and the staff at Bonnie Brae. They take such good care of our precious dogs.
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February 2024 by angela burris
Bonnie Brae is so good, I drive 2.5 hours to get there. I have a highly reactive Heeler and Dr.Buchanan and his staff are always patient, giving her the best care possible.
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February 2024 by Donna Miller
Friendly and professional staff. Great place to take your fur babies!
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December 2023 by Louisa Williamson
We were seen upon arrival which was before our appt time. We were to get a shot for our pup and bring in a urine sample for analysis. Heard from the doc the next day. Usual wonderful experience. Love Bonnie Brae.
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November 2023 by Teresa Lother
Dr. Buchanan is the very best. I admire and respect him as a veterinarian and as a person. He is compassionate and empathetic with my babies, Arebella and Scarlett. They are "little old ladies" and I cherish them. I've never met a veterinarian with such a kind soul. I wish I had known him years ago. He literally saved my babies' lives. Thank you!❤️
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November 2023 by Monika Scurti
Loving caring atmosphere. Very welcoming professional and helpful staff and Doctor.Great place to go and trust with your furry family members.
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November 2023 by Camryn Anderson
I could not recommend bonnie brae high enough. Every single staff interaction I have here is met with kindness, care, and confidence. I would trust these peopleWith my own health, let alone my dogs who, let's be honest, are my entire world. The communication, fear free practices, and high level care is unmatched. We see Dr. Buchanan and love him. He always seems to remember us and all of our babies, regardless of how many he must see daily. We don't feel like just another paying customer here. Our dogs are in the best hands.
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November 2023 by Sarah Ogden
My leash-trained cat ate something toxic in a garden. We were 30 minutes away and they were the closest. They were really kind and took great care of her. It was a very scary experience but they made it easy on us. We told a few other people in town we had met about our experience, and everyone else who heard about them agrees that they are a great place. 10/10!
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November 2023 by Kyle Loganadan
Yesterday was my first time bringing in my pup. Everyone was awesome! Dr Etter was fantastic. I felt like his opinions were entirely honest and genuine. He had no agenda to "sell" me anything or offer any service that wasn't necessary. Cassidy (I think that was her name) was also extremely helpful and knowledgeable. Thanks again for the great experience! We will be back for sure.
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October 2023 by ashley cox
When I found Bonnie Brae it was under beyond ideal circumstances. However, it has been a blessing since. They go above and beyond for the animals; I am so grateful to have found them. Straight to the point, necessary testing, great prices, overall concern for the animal and your understanding of their health, and don’t get me started on how wonderful the staff have been through the good and bad news. 10/10 ?
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September 2023 by Redenta Soprano
Discovering Bonnie Brae is one of the best surprises we’ve found since moving into the area four years ago. It is close to home and when we visit, we and our pets are treated like we are their only patients. We get the doctors’ full attention and never feel rushed. They also follow up with phone calls which also means they truly care!
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September 2023 by Upstate Tour Guide
Extremely professional and helpful vet. Our 14 year old mix has had back issues and I was worried that there wouldn't be many options late in life as he was struggling to walk. Dr. Fitch was very thorough assessing his discomfort and recommended a laser therapy treatment. After a couple of visits our senior pup was like a new puppy again! We continued the recommended visits and completed treatments and couldn't be happier with how happy our fur baby is. I would recommend this facility for honest and thorough treatment of your pets.
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September 2023 by Shane Dorsey
The only thing I heard about this place before I went was how expensive it was. When it comes to your pet, (child), money doesn't matter, but it is still a reality. I knew our dog needed a lot done even before we could get her on track so I threw in our grocery money to help out. The doctor *and* the nurse were absolutely fabulous! First off, to have someone look and talk *to* you instead of down to you is a big change nowadays. The very moment I met them, I could tell they took pride in their jobs. They genuinely cared more about helping our girl instead of cashing our check, which is an obvious relief in the healthcare industry. They took as much time as was needed with her. They never seemed rushed or just treated us like a number. They did a wonderful job of showing a cost breakdown which to my supprise was half of what I thought! We were able to get everything done we needed to. I love them so much for their care and service.The marketing side is just as annoying as everywhere else. Before we were home I was getting the *form* texts and emails with her name filled in. Messages that did not relate to our situation so that was very impersonal and not necessary. Your way of doing business is enough to keep me coming back without bombarding my phone with marketing and refill schedules that don't apply to me.
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September 2023 by Sandra Morl
I am so happy that we decided to try Bonnie Brae vet for our dog. Jackson is very nervous at the vet, which caused an issue at our last vet. He is normally an “I love everyone” dog, but the minute he enters the vet he is just terrified. Dr Buchanan sat on the floor with him, just talking and feeding him treats. He did not pressure Jackson at all….his reward was plenty of kisses from Jackson. I cannot say how much I appreciate this act of kindness and patience. Bonnie Brae will be our vets from now on.
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September 2023 by Keith Vakauza
Love this place! Great staff!They send reminders for my pets Fisher the cat and Quiver my ten year old long coat Chihuahua when shots are due. They have their own website store that beats Chewys prices. Highly recommend!