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March 2024 by Victoria Johnston
I am not impressed by this store. It is alright if you're into exotic dancing, because they carry shoes and dance wear.
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January 2024 by Jason Near
Just don't.They will sell you broken toys and then argue with you afterwards and tell you there is nothing they can do for you. Save yourself the time and the money. It's not worth it anyways.
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December 2023 by April Morton
Staff was helpful and courteous ?
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September 2023 by Ally D
Small selection and the employees loudly discuss (with each other) what shoppers are looking at and laugh. Very strange for s*x shop works to be judgmental.
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August 2023 by Amanda
The manager, Logan and her staff are so knowledgeable and friendly!! The store is SUPER clean and Logan took the time to really listen to what I was looking for and gave me some awesome recommendations!
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February 2023 by Jenny Bower
It was my first time in a shop like this and the employee that helped me was really sweet and super helpful! I expected to be embarrassed but she helped me feel at ease. The store was also immaculate!
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August 2022 by Amy B.
Great selection. Incredibly helpful staff. Love this location. Very open space makes you feel comfortable and pressure free while shopping.
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April 2022 by K Morehead
My wife bought some intimate apparel, that was a clearance item, but was told she could return it if it did not work out. She had 7 days to come back to get a store credit. She returned the item within 7 days only to be told because it was a clearance item, it could not be returned. There is nothing on the receipt or displayed in the store that says you cannot get a credit for clearance item. All the staff pointed out was a sign that says 'select' items cannot be returned. This is a very misleading and unfair policy; I could understand no 'toys' being returned, but the item was too big and she was going to exchange it for something smaller. Please make your policy clear vs. left up to interpretation.Update 03/15/22: Additionally, although I appreciate the attempt to respond, when my wife asked where the signs were posted your employees did not point out anything you mentioned; which is a failure in training or just you trying to save face.Lesson learned for us, check the reviews first!
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March 2022 by Chesley Holston
Every time I come to this location I seem to be the only person who gets ID’d. I understand that I have a small stature and appear young but if you’re going to ID one person, ID everyone. It feels very discriminatory to constantly be ID’d when I am well over the age of 18 and not seeing the same energy towards other customers. The “we ID everyone” policy needs to be reinforced at this location, big time.
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February 2022 by Betsy T.
We were passing through Concord and thought we should stop in and look. The girl running the shop was friendly and helpful. We never felt judged or looked at funny. She was upbeat and made really great recommendations. The store was clean and open. I will be back the next time we get a chance to stop in.
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August 2021 by Terry Edwards
Do not shop here!! They will sell you junk that doesn’t work and then refuse to replace it. You have to go through the manufacturer to get a replacement. When I made my purchase I saw them do an exchange with another customer too. They would not give me their name, the name of the manager or any owner information. The don’t appreciate their customers. Buyer Beware!!!
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February 2021 by Dalton Austin
You need more selection for guys especially jockstraps and underwear.
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January 2021 by TuxedoKat Imaginarium
Wonderful selection of products, all nice and neatly displayed! The sales attendant is extremely informative!
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January 2021 by Mechelle Porter Strickland Mechelle4blacks
I've only been a few times was pleased with my experience. I also keep a list of everything i like from there on my website for my fans to by me .The groups i entertain often have me & outfit of somekind from here.
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July 2020 by Shonna
The store is very clean and the staff are friendly, welcoming, and professional. I give 5 stars to the staff. You guys are great. What I was disappointed in was their toy selection. Very limited and very tame options. Not worth it.
