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February 2024 by Gaurav
Great service
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February 2024 by Sandra O ́reilly
Very good work with animals
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January 2024 by David Gerena
Amazing staff great communication, friendly and professional staff
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January 2024 by Dale Baker
Great staff
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December 2023 by A R
0STARS Hold tight to your animal and RUN from this place. Absolutely incompetent establishment! If you truly care for your pet, you will NOT do business with these people. The staff has the worst customer service I have ever experienced. The terrible attitudes of not only the techs but even one of their doctors is outrageous. Dr.Mirandi is very unpleasant and truly a discomfort to be around. Dr.Mirandi should be ashamed of herself for not being properly educated on her company’s policies. She refused to refill my pets prescription when I was out. Made a million excuses just so I would have to walk out empty handed. Spent the holidays with a sick pet until after Christmas and she was seen by another establishment. Shame on this place. In touch with management, who apologized on behalf of the staff not knowing the correct policy. However I will not be giving this place my business ever again. Switching all my pets to a caring company.
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December 2023 by Millie Carl
I cannot say enough good things about these folks! We have been going to them for years and they always take such good care of our cats. They are very experienced and caring which is exactly what you want in your medical provider, pet or human! Thanks all! We appreciate you!
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December 2023 by Albert Cruz
Great service, and the staff was pleasant, and you see they want the best for your pet.
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November 2023 by Snicker Lynn
The staff and providera are super nice and so kind and compassionate. Highly recommended.
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October 2023 by Crystal Horn
I've always gotten good service here. Over the years, I have had 4 dogs and 2 cats at this location. For my last visit, I was dropping our pups off at boarding- hours before a trip, only to find out that a vaccine expired a few days before. Banfield was able to get us in and out so we could leave on time.
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October 2023 by John Faggart
This is my personal experience & opinion only! Banfield is like a machine to generate money not a veterinarian office with care & concern. I highly recommend that anyone & everyone go elsewhere! These people have zero concern for you or your pets! Like I said it's a money generating business. I understand that each & every business is about generating cash flow but Banfield does it with a cold heart & severe lack of compassion while dealing with hurt or sick animals! And as far as having concern for the animal owner well that is non existent within this machine. There are other veterinarians in this area that have the care, compassion & concern for animals & the animal owners. If anyone reading this would like to know the information & location of a great veterinarian just message me & I can help get you & your animal away from Banfield & to a place that actually cares & doesn't display their lust for your money. Thank you!
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September 2023 by Amy Best
0 stars All they care about is making money and upsales in packages. My dog was on their plan for 9 years, the one time he was sick they couldn’t have cared less about getting him seen, or my concerns about how he was acting. Took me calling every location for 3 days until they decided I could drop off my sick dog who was there waiting alone for 7 hours. Blew off his symptoms with no call back to check on him, only called back to schedule unnecessary services that had nothing to do with what was wrong with him and tried to upsale me on a more expensive monthly plan. One week later my dog is now gone due to negligence in my opinion and trying to make a extra dollar with no regard for my dogs health. They used to seem to care about animals but in the last few years it seems they are more concerned about money over the animals.
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August 2023 by Stephanie Robinson
Both of my pets go there and are well taken care of and I have never told her this but the young lady named Ashley is phenomenal, has a great disposition and kind smileYou can tell she loves her job!!!!
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June 2023 by Eileen Brown
Front desk was extremely rude and accused me of wasting the Drs time because I had to reschedule my dogs appointment because I was sick and was unable to take him. I am livid, who did she think she was, Still waiting on a call from the manager. If I don’t hear back. I won’t return to that location ever!!!
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May 2023 by Susana Camejo Grisanti
I did not have a good experience with this place. I do not recommend it. In addition to my bad experience, I bought a new dog a couple of days ago at Happy Tail and they did not recommend that I use Banfield as the place to take my new dog. ????
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May 2023 by Cecila Tarjon
They don't make the effort to build rapport with your pet and then wonder why the have issues with taking temp, getting stool sample, drawing blood, etc.