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February 2024 by Diane CasoMorris
Staff was very nice. Facility was spotless.Appointment was for a broken NAV screen.They charged us $189 +tax to tell us it was broken. We already knew that. Waste of time and money.They have to change the whole unit out rather than fix the screen so that was going to cost about $1800. Needed to order the part so another service call. Decided to do it ourselves for a quarter of the price.We have gone there in the past and had a better experience.
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February 2024 by talacia cain
I would have to say that the location never ceases to surprise nor amaze me… that is a bitter sweet response. I just hope that I can see some improvement in the future.
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February 2024 by Doretta Owens
The service quality has gone down. Couldn’t get a car nor a ride because it was too many miles (29). Was told my car couldn’t get a wash because car wash was out of service, however, when I drove past I saw another vehicle being washed. Terrible!
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February 2024 by Jeanette W
Nice and friendly crew that did a great job!
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February 2024 by Tracy Que
Staff was polite, and professional. Recommend service department.
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January 2024 by Jerry Parham
Candace is great.
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January 2024 by mark huneycutt
Friendly people
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January 2024 by tcb business
Customer service is professional people doing outstanding work. They are real and honest. I trust the knowledge of the service provider.The tech in the back doing the work are trained and professionally as well. Of course I will return.
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January 2024 by joe cunningham
Very good service
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January 2024 by Kenneth Carr
The best service you could ask for
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January 2024 by Rangarajan Parthasarathy
Mark from Ben Mynatt Cadillac came to my home for the roadside assistance. My EV car was completely dead in battery. He helped me jump start and charge the car back. He was very thorough and have great knowledge about the car. Overall I had a great experience
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January 2024 by Debbie Sommer
Great place to buy a car-Excellent sales and finance department!
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December 2023 by Vance Mcduffie
Bad place to bring youv Cadillac they will rip u off
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December 2023 by Janelle Danchenka
Service is always great. Never have had a bad experience with the service advisors or with any work that was done. I don't hesitate taking my SRX to the Cadillac dealer because of the hassle-free wait.
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December 2023 by Donna
Chris is always professional and makes sure I am completely satisfied.