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January 2024 by Arthur R.
This is becoming my favorite HT, I like that as you shop you can get your coffee from the local in store Starbucks as you shop. If your wife is mad at you, there is a florist there as well
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January 2024 by Avery R.
This is my local HT and the one I frequent the most! I purchase my weekly groceries here and have no complaints. We utilize the Online Ordering service. The associates in this department are so wonderful, especially when it comes to choosing replacements for out of stock items. I have never had a poor experience here!
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June 2023 by Yasmin N Chelsea G.
Just moved in the area and have been to many locations to my delight, however this is one of the worst customer service locations. Jordan is always the first to NOT greet customers. So busy gossiping with the Starbucks girls who are also rude and inattentive. Terrible, inhospitable and grouchy service. I do not feel comfortable coming to this location to shop.
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December 2022 by Najere B.
The new Harris Teeter gas station has gloves at the pump so you don't have to touch it. A+ for attention to detail
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November 2021 by Taylor P.
I bought a Grub Hub gift card for a friend as a gift since she broke her legs and can not bear weight to be helpful for meals. The PIN number was scratched out so it could not be used. It was several hundred dollars. Grub hub customer service recommended to contact the retailer directly for replacement (Harris Teeter). Thankfully, I had kept the original receipt. I had a photo copy of the activation code and card. After speaking with several employees the GM came over. Jason Williams, the HT General Manager, gave the WORST customer service experience and was not helpful in getting a replacement. He came across rude and said he needed the actual card in person that was already gifted, even though the email from Grubhub said they needed a copy. It's been extremely embarrassing to gift a gift card to someone that they can not use and a waste of time to get the run around for replacement. It's a lot of money floating in the air to not have access to. Don't buy a gift card from this location or expect help from management.I primarily do most of my grocery shopping from Harris Teeter and spend a lot of money there. Because of this experience I will be taking my business elsewhere.
