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March 2024 by Mike Rocco
Send everyone to Express Oil Change! They are amazing!! I had a very bad experience with Valvoline in Concord. I had my oil changed and it leaked all over my driveway the next morning. They did not change the plastic plug in my F150. I went back to Valvoline the next day and they told me they did not have any plugs in stock. They told me to run to the auto parts store and buy a plug and bring it back to them. Instead, I went over to Express Oil Change across the street. They not only fixed my issue, but they did also not charge me. I really appreciate the staff and the help they provided. 5 Stars and they will have my business go forward!!!!
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March 2024 by Larry White
The prices are ridiculous, extremely expensive, good service but at a very expensive price, it's not worth it. (112.00 dlls V6 car full synthetic) Concord location near Concord Mills.
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March 2024 by daionne alvarez
Aaron was extremely helpful and knowledgeable regarding the issues with my car, and I am definitely planning to bring my car back for future servicing needs!
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March 2024 by Lynne Strayhorn
Went last Saturday for car inspection however when I reviewed the paperwork it showed the mileage was entered incorrectly. Called and was told to come back so they could fix it and they tried giving me an updated window sticker for next service. Explained to them that they have to fix it with NC State official records at DMV as they had my mileage off by about 80,000 miles. They said they’d contact DMV on Monday, they never did bc I asked the DMV when they contacted me. I called this company’s 844 phone number they said they’d contact me back, never did. I then submitted a message to this company’s messaging channel, they never contacted me back. NC DMV contacted me and explained how to have my mileage corrected AND contacted the DERITA ROAD location near Concord Mills to let them know how to correct it. Went back today for them to reinspect vehicle, have the mileage correctly reported thankfully. I am incredibly disappointed in the lack of knowledge, expertise and customer care received from this company! Not a single care or concern was expressed nor was I taken care of after reporting the issue with this company 3 different ways! Thanks to the good Lord, the NC DMV Agent knew exactly what to do and took care of the issue!
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March 2024 by Kori Morris
Alex is the best! Thank you guys!!
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March 2024 by Cory Barton
Great service and incredibly convenient. Alex and Aaron were incredibly helpful, professional, courteous and quick. I can’t recommend this shop enough, whether you need a basic service like an oil change or inspection, or are in need or repairs.Thanks guys, and keep up the great work!
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March 2024 by john griffin
Great customer service by Alex.
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March 2024 by Debbie Coakley
The service is top notch. I keep coming back. JD and Courtney were both awesome.
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March 2024 by Michael Tucker
Great service! JD took care of everything I needed.
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March 2024 by Darrick Smith
Great and quick service with JD today!
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March 2024 by Joseph martinez
Aaron was amazing, will be coming back and asking for his specifically
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March 2024 by Collin Tierney
Love this place, everything was quick and straightforward. Alex made sure everything I actually needed done was finished or recommended with no pressure. Will continue to come here for all of my inspections and maintenance that I cannot handle myself. 10/10 highly recommend.
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March 2024 by Emily Wray
I've been going to express for years and this was my best experience by far! Alex was so attentive and gave me multiple options for a new tire! I will be back asap for other repairs on my car.
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March 2024 by Jimmy neutron
JD did an amazing job taking care of my car and I strongly recommend him as a referral. Alex as well. Both five stars
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March 2024 by kyndall wann
JD was very helpful. Great customer service.
