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March 2024 by Ruth Martinez
I went in yesterday looking for specific shoes. We were greeted and "helped," but they weren't able to find the size we needed. The woman at the desk went as far to say that they don't come in that size (men 8.5) ?? I go home and try looking online just to get it delivered and it said it was available nearby, lo and behold it was the same store and the right size. I place the order and went to pick up said shoes within 2 hours...
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March 2024 by keshena bowden
Great customer service!
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March 2024 by Erica Brown
Walked in wasn't greeted,looked around a lil, no can I help you, was leaving not even a bye. And it was 3 people working
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January 2024 by Selena Sifontes
purchased two pairs of shoes from Hibbett online as a gift for my hubby. Purchasing online was easy and shipping was quick esp during the holidays! I ended up visiting the store in Concord to swap one of them out for a different pair and everyone in the store was super nice. My exchange was done efficiently and without a problem! Thank you for being so awesome!
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December 2023 by Bren Hughes
It's always a pleasure shopping with your company.
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August 2023 by Lo Rolley
Love Hibbet the raffle process is always easy & using Klarna in the store is a breeze
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August 2023 by akira hemingway
I went to the carolina mall store this weekend. It was by far the most disrespectful experience I have ever had. When we walked in,there were 3 people standing behind the counter talking. Not one of them said a word to us. My boys walked around the store about 3-4 times looking for sneakers. Still not one person said anything to us. I sat down and tried to measure my sons foot. I finally asked for help. Even then the young man was no help. I walked out and went to footlocker. I refuse to spend hundreds of dollars with a company that doesn't even greet customers.
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August 2023 by carlisa russell
Always friendly and great prices
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August 2023 by Natalie skinner
This store is ran by unprofessional people. I went to this store today and I wasn’t greeted or anything. Two boys were standing at the counter talking never asked if I needed help. One of the boys started helping another customer with their purchase and the other boy decided that he should bag the shoes instead of asking do I need help. As I continue to stand there waiting on some assistance and the other customer was taken care of, the boys proceeded to stand around the counter. One was on his phone and the other was sitting on top of the counter and still never asked did I need assistance. I finally left
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June 2023 by Latasha Smith
Love Hibberts and my family are huge purchasers from your company! The employees at this location are the best!
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May 2023 by Bo Henderson
My experience was good at Hibbett Sports.. I was treated nice, when I placed my order I walked in and walked right back out with my shoes.. I appreciate your service
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April 2023 by Kyle B.
Liked this store. Probably the best store in the mall. Customer service was good and the product selection was way better than Footlocker.
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April 2023 by Abraham Franco
I went for a pickup order to the store but after I got the email order was available to pickup went to the store and my order wasn’t ready or in the system! I had to wait 45 minutes and still had to purchase the items again !
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March 2023 by Shovona Robinson King
My experience was good! Will order again. There comfortable too!
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February 2023 by Alisha Rose (Just Be)
Manager wasn't as attentive as we needed to check out but Liam was. And we bought Jordans
