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April 2024 by Dre Davis
Rude and rudeI wouldn’t let my dog eat off the floorI came in to buy only bread , she puts the bread in the bag no paper!! I had to ask for paper.Just slack
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April 2024 by Todd Overcash
Great food but a long wait to get it. We waited over 40 mins to get the food, which was very good. They had many online orders to fill and I believe the staff was overwhelmed to say the least. Another issues we encountered was the women's restroom was out of order, which was an inconvenience for my wife.
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April 2024 by Rebecca Knapp
Last night I was in the area placed an online order for pick up. I ordered three sandwiches. I was told it would be ready at 5:45. We gave them an extra 15 minutes before we went and picked up. I got my order. The bag was sealed and taped with the receipt when I got home, opened up The bag only had two sandwiches. I live a half hour away so I called them and they pretty much told me. Sorry you can come pick it up I told them I live a half hour away and would like a refund or compensated. I pretty much said sorry nothing I can do and they hung up on me. But this is not the first time I have had an issue with this place when I’m in the area there’s a manager there at night. They’re always goofing off and playing. The last time I ordered for online pick up I got a message that my order was ready for pick up when I got there. There are young kids there and told me that my order hasn’t even been started. I had to wait so I sat around for a half hour waiting for my Sandwiches At the same time watching them, all goofing off and horse playing I’m sorry, but this is very unprofessional and I have decided I will never go back to Jersey Mike’s again I will continue my business with Jimmy John’s
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April 2024 by Ty Mo
Good foodExcellent door dash service
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April 2024 by Dennis M Miller
We really love all. Sub that your company sells and the staff is always awesome. Thank you
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March 2024 by William Buehler
Awesome subs. Fast and friendly staff.
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March 2024 by Tommy Taylor
First time here. Saw advertisements about today was their day of giving where 100 % of proceeds go to charities so I decided to have dinner there.All the giant subs were priced between $16-18 dollars. A little pricey for my wallet but today was a good cause and I do know they support veterans causes with Wreaths Across America so I stuck around.Service was great, even though they also forgot the bacon that was listed as an ingredient and why I chose the sandwich to start with.There was a line inside and everyone got thru quickly. I saw about 10 employees behind the counter and in the back. Nobody was on their phones or being lazy. You could see everyone working busily and as a team. Great job so I made sure to add a tip too.The sandwich was huge and I appreciated that it was cut into 4 sections so I had half for dinner and the other half for lunch the next day.Pricing is a little higher for what I can afford myself but service was great and food tasty.Also liked the hot spicy dill pickle chips, never saw those before.They must have wanted to keep the dining room clean so the air was turned up super high. I was the only one who stayed in to dine I was in shorts and tshirt, it didn't bother me but I could tell there was a bite in the air. Maybe why the workers were so busy.
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March 2024 by MC Production Garage
Ordered online at 11:30 and didn’t walk out of the place until 12:17. I asked the guy when I walked in if mine was ready, checked a few bags & he said it’ll be a few minutes. I asked another guy 35 min later and grabs a bag that had been sitting there the whole time while if I had just walked in and stood in like would’ve been 20 min less. Love JMs this spot just sucks.
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March 2024 by Rory Gilbert
The gentlemen behind the counter took care of me. I think they could tell I wasn’t having a great day. They made it a lot better. They say the place is under new management; the new ones are doing something right.
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March 2024 by Cowboy Pike
great
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March 2024 by Cynthia Kanipe
Roomie and I got subs to go for dinner.
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February 2024 by fpa free
Can't make a sandwich the way it's ordered maybe you wouldn't be making
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February 2024 by Dana Belanger
Ordered the #31 no Tom extra meat and 26 and they had 3 times to make it right.. And still get home and it’s all smashed and not looking to appetizing.. That’s when you say REFUND … Going to AFTON VILLAGE for now on….
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February 2024 by Chloe Beam
If you want to get a sub quick, this is not the Jersey Mike’s to go to. On numerous occasions I have had to wait over 30 minutes for my orders. Typically, I just get two Giant subs, nothing weird about them. Tonight, I had to wait 42 minutes for my subs after putting my order in online. They seemed to be having some technical problems with their card reader, which i understand, however my order was put in long before those issues arose. After about 20 minutes of waiting in the store, I asked the cashier how much longer. She said it would only be a few more minutes. Meanwhile, tons of other people are walking in with online orders and getting their food before I got mine. After another 10 minutes, I went to ask again and was prepared to just ask for a refund if it wouldn’t be ready. One of the girls working said did offer me a free drink to apologize for the wait, which I appreciate, but I just wanted my food at that point. I was assured the sub I was waiting on would be right out. It did come out pretty quickly after that and when I told the girl who handed me my bag “thank you,” she gave me a snotty look and didn’t say anything back. I understand being busy, but 42 minutes for two subs?? You’re honestly better off going to the Jersey Mike’s on Kannapolis Pkwy or Jimmie John’s. You’ll spend just as much time driving there as you would waiting in this store.
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January 2024 by Kurt Zimmerman
Order two different cold subs for delivery and the subs were made opposite of how I ordered them. It’s a shame to pay over 40 dollars for two subs and the incompetent employees mess it up. I guess it’s Firehouse for life!!!
