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October 2023 by Darnell Jackson
Rude people go to another store
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August 2023 by Kenny Johnson
Staff was unhelpful and didn't want to be there!! I wish they hadn't changed their App!! I can no longer pay my bill over the phone at home or at work. However I have international, nationwide great service for $45 a month. Lat time I went to Verizon they were WAY OVERPRICED and no calls to Canada!!?
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August 2023 by Tax Coleman
Nice and laid back. Good customer service always
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July 2023 by Julian Salmon
Bad experience. Asked for account info after confirming my identity at this store. I needed to transfer my number. They told me the "cant" get the info (legally my info, that i own) despite my account and ID matching. Called Metro for it, was told they have a specific procedure that could've gotten me taken care of there. Will not return.
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June 2023 by Jim Wright
Their computers were down, lol.
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June 2023 by Teleicious Hernandez
Very helpful, fixed my issue
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February 2023 by Julie
Will never go back to Metro or this store. Purchased a new phone and was told by the Dominican male worker I had 7 days to bring it back if I didn't like it, returned the following to be told I can't return it. To make matters worse he claimed he never said it! They will lie just to get a sale. Walked out and went next door to Cricket and I love my new phone!
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January 2023 by Cedric B
The lady at this location is really nice and efficient .I was in and out for new line of service within 20 minutes
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November 2022 by Jessica Smith
Respectful staff. Affordable prices.
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August 2022 by Jennifer Soriano
Great Customer Service
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December 2021 by mystery is uncomfortable
Always out of stock!You may want to call ahead!
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September 2020 by KDPRODUCTIONINC
Pretty good the guy there was pretty cool and the lady she was nice she had a very warm personality
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June 2020 by andrew brown
Places closing way early no locations have it listed online store I went to only have 3 phones in the whole store available didn't tell me that off bat so I waited for like 15-20 minutes in line for no reason I still can't believe they only had three phones out all the phones they had displayed in it and then didn't say out of stock
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November 2019 by Carrie Wagner
Depends on who is working depends on what kinda service you will receive!
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August 2019 by Jehu Covington
I used to always come to this Metro because I work at S&D right behind it. There's 2 Latin girls that used to be there every day- always smiling and very knowledgeable that used to answer my questions and handle my issues with no hesitation. Recently I went in and there was a guy that just totally ignored me, wasn't engaged and it really made me feel uncomfortable going in. I barely see 1 of the girls now and if I don't I see her I just go to the one closest to my home. Such a bummer.