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November 2023 by Van
Careful if you rent here folks. Lock your vehicles. The gate is open half the time now, and there are vagrants that hang around at night. Other than trespassing and boozing on other people's property, I have not seen them break any other laws though.Update 11/7 - I have noticed the cops here a few times recently, the gates are now closed, and the large city-issued no trespassing signs are up. So it looks like the vagrants have found somewhere else to hang out.
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August 2023 by Monty Coggins
Since Otter took over prices have risen frequently and the quality of the facility has declined dramatically. In the past few months the gates have been broken or left open. Doors are either propped open or the code doesn't work. What was once a very clean facility has become littered with discarded furniture and debris. I am glad to have our stuff out of this storage site. I noticed as I was closing my account that they have really low introductory promo prices. Don't be fooled. The prices will escalate rapidly and your belongings will not be secure.
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July 2023 by b Jacob Bales
Go anywhere else! Access code never worked, luckily the door didn’t work either and was always unlocked. Building leaked water and made my belongings nasty and moldy. Mostly personal photos and childhood memorabilia. Nothing of monetary value, so an insurance claim would be pointless. When I requested a refund on 1 months rent, I was casually blown off. Check out the photos. Water marks and mold in multiple areas.
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October 2022 by Daryll Ford
The place needs somebody on site that knows what is going on, instead of a call center that jerks you around!
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October 2022 by Christina Kaspersen
Was considering this place, but prices rose almost 100% in the last week. Forget it.
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September 2022 by Ryan Hamrick
Had storage units here for over 2.5 years. New owners were harsh and didn't honor agreements from previous owner (such a nice guy).
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June 2021 by Tenneill White
I do like this place. It's climate controlled and I dont have any concerns about water damage or exposure to possible intruders. The fee is reasonable but you don't have access 24/7.
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May 2021 by Blake Naba
Great place. Maddie was wonderful!
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April 2020 by Edney Holder
I have never had to deal with such incompetence. I am trying to get to my unit and for the 4th time no luck. The gate says card denied but they took their $200 out of my account this month. There is always some excuse and the owner who I have talked to takes his employee's word as gold and shows no concern for customer issues or complaints. A savings is no good without service. Be Ware!
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March 2020 by Edney H.
Be very wary about using this facility. In the last year I have been unable to get to my unit for one reason or another that was not my fault 4 times. Today I try and the gate says card declined entry refused. I check my bank and the took their $200 this month. On another occasion I transferred units, hired guys to help me move my stuff only to find the new unit with one of their locks on it and the person working was locked our of the office and could not get to the keys to take it of.
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November 2019 by Bobby Rippy
Actually had to return a Uhaul to this it seams to be a nice place
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November 2019 by Carl La Joie
Great storage
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October 2019 by Teresa Trahan
Great customer service. Professional and accommodating. Also, as a single woman I feel very safe when arriving and leaving.
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October 2019 by Paula
Clean and organized. Good place to rent a Uhaul
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August 2019 by Rodney Harris
Denise was very helpful
