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February 2024 by Kelly Donato
My son visited this store, looked around, and left without buying anything. As soon as he walked out the door an employee walked out behind him and said, "Hey, did you just steal something??" My son said no, and the employee said, "Then what is that under your shirt?" He lifted his shirt up as he said, "Do you mean this?" as he revealed his gun... No apology, just a lame, "Oh, my bad" as he turned and went back inside. They just lost his business and that of my entire family.
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February 2024 by Jalyn Foster
Alex was great, he explained every question I had respectfully with simplicity. The blonde haired woman was warming, also. They were quick and efficient with each customer, including myself. Grateful for extraordinary service!
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February 2024 by Zachary Dorsett
Alex is the goat! My fuel pump went out and even though they didn’t have one in stock he pointed me to the store that does and gave me a quick lesson on fuel pumps and what I should purchase along with it. I appreciate you taking your time with me as I don’t know anything about cars !!
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February 2024 by C S
Good People. Had to repair our motorhome alternator there. All the staff was very helpful!
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January 2024 by Cedric B
Not much of a selection for car accessories but it’s a nice little store
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November 2023 by Errol Eaton
Always great service when I go there, the military discount is always a nice touch
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August 2023 by Unique Touch LLC
People eating at counter not very knowledgeable and bad present from them
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July 2023 by Randall McDonald
I got a tube of fresh Goop! (To glue molding back on my truck). Friendly staff and vast variety of inventory!
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July 2023 by Chad Ross (Cross)
One thing I like about O-Reilly's is they have knowledgeable employees. And their prices are fair
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May 2023 by Constantine D
Staff was rude and lazy. Didn’t bother to thoroughly look for parts I needed and when I told them they gave me the wrong part one of them threw the item back in the shelf with attitude. Blonde guy mid 20s with hat needs to be evaluated for anger management. Bout lost it with him in the store throwing my parts around. Don’t go here. Had issues with them not getting my parts either. Go to another Oreillys.
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May 2023 by M S
Staff was really helpful. Good service. They helped me with all my questions.
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April 2023 by Leigh Ann Love
Note to anyone buying anything at the Concord NC location. Beware they will sale you anything to get a sale and not back it up. I have had to buy 2 batteries for vehicle in 13 mm months because first battery I did not know or told was not good for my car and shut it down. Thank God I was one block from home and not on the side of an interstate or with my grandkids in the car stranded. They wouldn't even discuss compensation etc. Very rude at coporate don't buy anything you expect compensation for when their employees stay a month and move on and put your purchases under other people's names. Sad how our country has changed. Hopefully this helps someone for not getting used ripped off like me.
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January 2023 by GlowByGabby
Thomas was very helpful. He helped me find the correct part for my car. I was in and out! Great service. Give Thomas a raise!?
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January 2023 by Alona Snowden
It seems that they treat men different than they treat women in the store. It is just my observation. That is been my experience every time
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December 2022 by Shane Woycik
Terrible customer service. Stood in line for 15 minutes and cashier John helps people that walk in and don't stand in line. Will never shop here again! If I could leave negative star I would!
