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June 2022 by Frances Nunn
I can not begin to say how knowledgeable, professional, but also caring and kind this group of employees were when I had an estate banking problem. I was not a regular customer, but that did not deter them from going above & beyond to help & solve my problem. A big thank you to Monica Able, Senior Vice President, Office Leader. A caring team!!
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February 2022 by Brian Freeman
Very helpful staff. Sharlene and Debbie are amazing in the front and Monica takes care of you in the office. low turnover which matters! the banking app is good too. Jeff Joyce, business banker, is way above the competition in knowing his clients and Solving our problems.
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April 2021 by Skee James
Best little Bank in Town!
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January 2021 by PVH (Five)
Whilst I make a point to use only Local, Regional, and/or State-Based Banks, the Teams {esp. at Copperfield and Harrisburg, a close Second} are fantastic. If not for their friendliness, helpfulness, kindness, always laughing and cheerful attitudes, I'd likely moved-on post-merger. Luckily, Pinnacle is a smart Company, and respects the SMB-Playbook, as well as the SMB Owned Biz. Customer Mentality: Don't swoop in, bring in replacements, and expect Customer Loyalty. 98% of business still haven't figured this simple equation {looking at you AT&T}. Sigh. Pinnacle Financial Partners is a great institution, SMB and a trusted bank and I look forward to many years as a Private Accts. Holder, and as a Business Owner Acct. Holder. I'm impressed! Great Job, Ladies! Y'all Rock!PS: Any odds on replacing the shoe-shiner at each entrance again? That was awesome!PVHPSS: Wow, 300+ Individuals read this review, and no one has the manners to take a second and "Like* the voluntary comment I spent my time writing and in attempt to help a wonderful SMB, as well as potential clients. Wonder where you lot moved from? /end Sarc.8
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December 2020 by Roger L. Smith
Service with a smile and no hassle banking.
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August 2020 by Roger Smith
Service with a smile and no hassle banking.
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October 2019 by John Kohler
When Pinnacle Took over this Location from
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September 2019 by Tracy King
Best customer service,everybody is wonderful.They should get a salary increase.
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February 2018 by PVH
Whilst I make a point to use only Local, Regional, and/or State-Based Banks, the Teams {esp. at Copperfield and Harrisburg, a close Second} are fantastic. If not for their friendliness, helpfulness, kindness, always laughing and cheerful attitudes, I'd likely moved-on post-merger. Luckily, Pinnacle is a smart Company, and respects the SMB-Playbook, as well as the SMB Owned Biz. Customer Mentality: Don't swoop in, bring in replacements, and expect Customer Loyalty. 98% of business still haven't figured this simple equation {looking at you AT&T}. Sigh. But, Pinnacle Financial Partners is a great institution and I look forward to many years as a Private Accts. Holder, and as a Business Owner Acct. Holder. I'm impressed! Great Job, Ladies! Y'all Rock! PS: Any odds on replacing the shoe-shiner at each entrance again? That was awesome! PVH PSS: Wow, 300+ Individuals read this review, and no one has the manners to take a second and "Like* the voluntary comment I spent my time writing and in attempt to help a wonderful SMB, as well as potential clients. Wonder where you lot moved from? /end Sarc.
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May 2017 by Darin Grimes
Great people that offer great service
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May 2017 by Rita Brown
I love this Bank. The people that work here are awesome. They are German Shepherd Dog lovers, and love to see and talk about yours and theirs! It's like showing off baby pictures, but with the German Shepherds​!
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November 2016 by Brandy Haithcox
Excellent customer service and always has the customer's interest in mind! Thank you Bank of NC Concord!
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March 2015 by Franck Nkashama
Disappointed with the way the mortgage consultant handled our case. She seemed very experience and knowledgeable, but she never made an effort to contact us for follow ups, took too long to respond to emails, and was almost unreachable on her phone. A lot of potential, but poor execution.
