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January 2023 by Justin Hecht
Gary is fantastic! His goal is customer satisfaction and he does a great job of it!
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November 2022 by M&M S
Awful food and terrible service. The manager is completely clueless and unhelpful (whenever she looks up from her phone) and the quality of food and service has dropped dramatically. I used to love this place as a kid but it's only a shell of its former self
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June 2022 by Josué M. Oyola
I drove 45 minutes cause here said that is open and closes at 9:00PM, arrived at 7:00 PM to be dismissed by the employees cause it was already close. Very poor way to do business and in the meantime I were there like 11 people show up to buy. And you missing business.
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June 2022 by Melia Tipps
I went to go get just an original pretzel with sweet glaze and I went before the closing time (9 PM); like it says on the website and the employee tells me that they’re closed at 7:30. Like that’s ridiculous!
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April 2022 by Kevin M.
Awful. The evening staff on 07/30 couldn’t have cared less about their jobs or quality of food. I wouldn’t give their pretzels away. Not sure when Auntie Anne’s decided to downsize their pretzels to bite size. Complete clown show ?.
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April 2022 by The Filthygringo
Normally I have a pretty good experience here. The pretzels are always nice and fluffy. Today I got a pretzel that was chewy and kind of stale tasting. When I went back to talk to the cashier about the pretzel and there was a girl making them and she had A bad attitude, really sarcastic and rude. That is my last time visiting the store I will spend my money somewhere else. The problem was resolved and I was taken care of so that is the only positive about this experience
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April 2022 by Lisa Baucom
While visiting auntie Anne’s Concond Mills in the food court I had exceptional customer service. I ordered cinnamon nuggets cheese dip salted nuggets frozen lemonade and strawberry lemonade every thing I order was on point and I will definitely be returning in the future.
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April 2022 by Remy bomb
I asked for garlic pretzel nuggets and the worker literally just poured tons of garlic powder mix in the cup and shook it up once then poured a bunch more and shook it up again and then handed it to my bf. When my bf brought it back to me in the car I was disgusted. It was like eating a bottle of straight garlic powder. GROSS! The workers did not know what they were doing at all.
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April 2021 by Joseph Michelini
There wasn't a person in sight and it took 25 minutes of me sitting on the floor next to the stand waiting for my bucket of cinnamon pretzels. People on their phone taking their time while I am trying to get home after shopping.Drinks were completely flat, and watered down. Sounds like a shortcut the owner took. Pretzels were either burnt, or huge, and I ordered the nuggets not a quarter pretzel. Also asked for a sprite and they gave me a Dr pepper instead. Very disappointed
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April 2015 by Grey Bar0n
This is only feedback for their cinnamon pretzel. It's unpleasant. Very thin, hollow, chalky, and not very sweet. Give your money to one of the other more deserving competitors in the mall.