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November 2023 by C.M. Conner
Telephone call put on hold by female attendant and never came back. C/S has gotten really bad. Others i know have had the same problem.
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October 2023 by Patti Holman
If I could rate them a zero I would. Went into store to buy wheels and tires and walked around for 30 minutes asked for help and they said be right with you and then waited another 15 minutes and left. I guess they don’t need my business
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October 2023 by Patti H.
I would rate a zero if I could went into buy new wheels and tires today waited 30 minutes no one helped us asked for help waited awaited another 15 minutes no help . Only people in store . Left I guess they don't need my business
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September 2023 by Dale Carter
Apparently not interested in doing buisness. I called because of a messed up rim, I wanted new ones, salesman just kept referring me to someone to fix my current rim without letting me get a word in to say I want new rims for my car, if I had wanted repair I would have called a rim repair shop. I guess another shop gets my buisness and my money.
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June 2023 by Anthony Allen
Only complaint is when you call and ask to speak to a certain department you should be transferred to that department, not sales every time
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April 2023 by Kaitlin Rohl
As a single mom every penny I make and spend counts. This place may be busy but they are 1000% worth the wait. The mechanics are honest and never try to make "repairs" to things that don't need repairing just because im a woman and wont know any better. I never have a problem with my car after they've worked on it and they are reasonably priced. After a slew of bad mechanics trying to sell unnecessary repairs, I will ONLY come to punchys for my maintenance and repairs.
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April 2023 by Teresa Dakins
Bought tires for 2 vechilrs back in January everytime I call to rotate they say you don’t need an appointment then when you call or go in they are too busy. I tried to support a longtime local business and it is a very expensive mistake?? lesson learned.
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February 2023 by patricia smith
Punchy Whitaker and his staff are always ready to help their customers. They have experienced mechanics who complete repairs in a timely manner. Punchy cares about our community and provides service in a fair and equitable manner.
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February 2023 by SAIN BAJO
My friend and I went to buy new tires and I decided to do the alignment, which ended up being a very bad idea. They told me that my suspension was badly damaged.When i came and pick my truck i got to my job and my friend told me that my tires looked all crooked, I took photos and sent them to Mike and he told me to bring it back and the mechanic said that why check it if he had left it 100% when he finaly checked it, he said that they had not looked at other parts damaged and well for all this they never communicated with me until I called to ask after i pick my truck it was still the same and I came back like 3 more times and their mechanic only said that it was fine in the end I decided to go to another mechanic who ended up doing everything that they supposedly had fixed already it was very bad service and not to mention that my friend had his airbags exploded there and they said that they were not resposable for it if i could put no ⭐️'s i wouldn't but well i ended up paying doble because o this shop??????????
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January 2023 by Terry Hodges
Honest, fair and timely lots of other tire companies could learn from the way they do business.
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November 2022 by Raymond Rutherford
You are wondering why 1 Star. I'll keep it simple. When walking into a retail business, especially one where you can drop several thousand dollars real quick, you expect and deserve to be recognized. Not even a good morning, how may I help you, anything I can help you find, etc etc. I walked around their showroom looking at the rims they had to display to get some ideas for my street legal dune buggy. Was in the store approximately 10 mins realizing that anyone there had absolutely no desire to assist me in anyway shape or form. I did check out the reviews prior to visiting Punchys and I have to say now I understand those many recent negative reviews. Extremely poor business practices.Will go elsewhere
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November 2022 by Fred Losey
Price high and when you call for service they don't answer and never call back. I spent 1800.00 there. NOT AGAIN.
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October 2022 by Cole Thomas
Would be an excellent tire store if anyone would actually quote anything. Everytime i call i get a rude answer from some young lady and when i ask for anything its " let me get a salesman" and thus begins the eternal hold music. Currently on hold with them now, going on 15 minutes.
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October 2022 by Tammy Kimmel
3 trys and they still can't get my alignment right. My vehicle pulls hard left so hard I can change lanes without touching the steering wheel. According to their mechanic the alignment is perfect it's the roads that cause it to pull to the left. If thats not the lamest most ridiculous thing I've ever heard I don't know what is.
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August 2022 by Ronda Beall
The Loco burger is awesome. Very friendly staff especially Sherry. Breakfast served all day. They close at 2:00 Monday through Saturday.
