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February 2024 by Mark McInnis
Friendly helpful staff. Lots of options
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January 2024 by Bonnie Coutee
Poor selection and choices.
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January 2024 by Rocio Cruz
Very rude customer service. Bad Attitude to customer. My family and I went for last min Christmas gifts and we had a horrible experience with one worker and manager giving us an attitude. Would rather shop somewhere else. Do not waste your money here!!
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September 2023 by 3lla
The workers asked me multiple times if I needed help with anything, they were very kind. :)
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July 2023 by Tommy Payne
Good store in the prices were excellent. I didn't buy anything because I was looking looking for something specific that they did not carry but I definitely will go back next time I'm looking for shoes for sure
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July 2023 by samuel young
Staff was super helpful with helping me find sizes
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July 2023 by Satyajit Patidar
Good collection at reasonable price
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June 2023 by Na Na
Always have the Best deals, good quality products, and helpful, friendly staff.
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May 2023 by Tavares Brown
Didn't find what I wanted
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February 2023 by Rachel Ballard
Went to return a pair of shoes I got as a Christmas present and was immediately greeted horribly. (Mind you, I wore the shoes one time to see if they fit and they still looked brand new). The girl who helped me seemed to hate her job. So, off to a bad start. I went on to explain to her that they were a Christmas present and were too big. I just wanted either an exchange or money back to buy another pair. She called for her manager to come help. The manager also greeted me horribly. She spoke like we were in a library and she had to whisper. Barely heard a word she said. She asked if I wanted to exchange them or get money back. I told her I didn’t really care. She then told me they can’t do either because they looked too dirty and damaged. So I said whatever and took the shoes, but the worst part of it all is that she kept the receipt. The receipt that had the credit card information of the person who bought them for me on it. Those girls were honestly just unnecessarily rude to me when I was just trying to do something about the shoes that were way too big. I don’t even want to support rack room shoes after this experience. And now I’m stuck with a pair of oversized shoes and no way to return them. ZERO STARS
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February 2023 by Brian Safrit
nice selection of Crocs and Converse
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December 2022 by Casey Troutman
Went to purchase a pair of shoes and they said my card declined, but when I checked my account they took the money and gave me nothing in return. Said they can't do anything about it other than give me a customer service number.
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December 2022 by Kim Deaton
Super busy, great customer service
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October 2022 by Shawn DiJohn
Great prices and a real nice selection.
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October 2022 by E. london
Nice selection but the customer service is non existent. They are unhappy workers and you can tell.
