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March 2024 by Rob Hite
Rick's Auto Body made my side view mirror look like new. I'm very happy with the work that was done and how quickly they were able to do it. Thanks!
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March 2024 by Kevin Gault
Rick’s Auto Body may be a little off the beaten path here in Concord but Great Customer Service, Super Competitive Pricing and Exceptional Workmanship is what brought me to this family owned business.Thanks Dusty, Great paintwork! My truck looks like new again.Support Our Small Businesses
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March 2024 by Bill Meeker
Excellent work. Got an accurate, fair estimate on a rear bumper repair on my Acura MDX. Dusty also fixed an area previously repaired (poorly) for no additional charge.
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March 2024 by Heath Johnson
Couldn't ask for a better experience. They repaired my 4Runner with clear communication and professional quality of workmanship. These guys have an abundance of 5 star reviews for a reason, they earn them!
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February 2024 by chris tindal
Excellent communication, professionalism, and handiwork. Mr. Dusty made sure that I was informed throughout the entire process and was able to return to me my vehicle in all it's glory. Paint job and bodywork matches perfectly
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February 2024 by Kevin Williams
Absolutely the best and most honest you’ll ever get. With us paying out of pocket nearly $10k he helped us allot and then he repainted the whole car cause it wasn’t matching. He cares about his work and what he puts out. Highly recommend this shop. He will always have our business. The repainted photos are pixelated and doesn’t not show the top quality paint job he did.
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February 2024 by Janet Holley
The hood if my mother's car was heavily damaged by a fallen limb while we were visiting in Concord. I chose Ricks Auto Body LLC because of his 5 star reviews and we prefer to support local. Let me tell you ..the owner, Dusty, earned every accolade. He is knowledgeable and courteous and made our trauma a whole lot easier to bear! Thank you Dusty.
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February 2024 by Angela Rushing
He was very helpful over the phone .
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November 2023 by Helen Ng
Dusty had my car done in just a day even though I thought it would take a week! My car was sideswiped in a hit and run, he was able to replace the plastics that got scratched and kept me updated every step of the way. Highly recommend this body shop for being so easy, friendly, and understanding!
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October 2023 by Michelle Yang
This place was referred to me and I have to say, Dusty and his team are great! If you have an insurance claim (like me), make sure your insurance adjuster sends an OSA (Open Shop Assignment) to them. Our insurance did not inform us of ANY of this. They told us to just take the car anywhere and get an estimate. Dusty was the one who told me that they needed to do this when I showed up needing an estimate on body work.Dropped off my car on a Monday, parts came in Wednesday and my car was ready Friday morning of the same week. I have a 4 Runner if that helps, so parts came quick!Dusty was very down to earth and kind. There was another gentleman there who accepted my keys at drop off and he was so kind! When I picked up my car, Dusty told me that the tire pressure was low in one of my tires so they went ahead and added more air all around for me. So kind!Definitely recommend Rick's!Services: Painting
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October 2023 by Emily Ramirez
I had a fantastic experience at this body shop! My car needed repairs, and the team not only did an excellent job fixing it but also went above and beyond to help me navigate the tricky process with my insurance company. Their customer service was outstanding, and they were patient and informative in explaining everything to me. I couldn't have asked for a better outcome, and I highly recommend this body shop to anyone in need of car repairs and assistance with insurance matters. Thank you to Dusty for making a stressful situation much easier to handle! (: My car looks brand newServices: Painting
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August 2023 by Eric Case
I would highly recommend Rick's Auto Body for any of your repair needs. I had a small job and Dusty worked me in, in just 2 days and my repair was complete. Excellent communication, attention to detail, friendly, and there to help get their customers running again!Services: Painting
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August 2023 by Alan Greene
We brought a mini-van to Rick's Auto Body for repair. The van had significant damage to the rear and the driver's side. Dusty kept us us up to date on the status of the repairs and finished the repair in a few weeks as promised. He was extremely professional throughout the process. We would highly recommend Rick's Auto Body to anyone who needs auto repair.Services: Painting
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August 2023 by Coretta Grant
This shop was highly recommended from my friend who is a meticulous mechanic. Dusty provided remarkable customer service and excellent workmanship. Dusty is accustomed to dealing with insurance adjusters, he was my advocate and made sure my car was repaired with factory parts. I am thankful for his professionalism, patience and transparency. It is my pleasure to write this review and give my highest recommendation with confidence, Rick's Auto Body, LLC will serve you well.
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August 2023 by Josh Smith
Dealt with Dusty here at Rick's Auto and he was absolutely the most pleasant and helpful man. He helped facilitate and complete my auto repair and the shop did an awesome job with my car. I highly recommend these guys for any auto body needs.Services: Painting
