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June 2024 by i0 n
They always had good deals years ago. I stopped shopping there. Its just store brand clothes. The only issue I had was their jeans they ripped easily. Really good store when they had the closing sale on Thursday 5/30 90%-99% off until 8pm. Zack is a good employee but ciara wasn't. They would go up for a few hours around 6-7pm just to sell things. They still didn't sold everything. I wonder what they would do with it. I'm surprised no one shopped on Thursday 5/30/24 clothes are expensive these days and Rue 21 was the place to get it at!
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June 2024 by I n
They always had good deals years ago. I stopped shopping there. Its just store brand clothes. The only issue I had was their jeans they ripped easily. Really good store when they had the closing sale on Thursday 5/30 90%-99% off until 8pm. Zack is a good employee but ciara wasn't. They would go up for a few hours around 6-7pm just to sell things. They still didn't sold everything. I wonder what they would do with it. I'm surprised no one shopped on Thursday 5/30/24 clothes are expensive these days and Rue 21 was the place to get it at!
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May 2024 by jacob wall
Had a very strange experience here, my girlfriend and her friend were trying on dresses for a wedding reception and the employees kept staring and awkwardly walking around us like they thought we were going to steal. We asked if they had a changing room and the guy said it was $10 to prevent theft and waited an awkwardly long time to tell us he was joking. My girlfriend was taking pictures of her friend in her dress and the guy kept hanging around and asked if we are photographers and if we take pictures everywhere we go in a sarcastic tone obviously implying we should stop taking pictures.
We still bought the dresses but everyone there was really weird and we're probably going to steer clear of this location.
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December 2023 by J H
Nice store
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September 2023 by William Middleton
I enjoy purchasing fashion gear from Rue 21. I have been shopping with them for many years. I’d like to see the company carry more larger sizes such as 2x tops and pants other than only skinny jeans.
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March 2023 by Ciara Walls
White man followed me around the store after I already said I didn’t want a fragrance. Once he walked away, some old lady kept laughing and trying get me to buy a fragrance after I refused to buy a fragrance from her too. This store need an entire new staff. All I wanted to do is find CLOTHES!!!
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February 2023 by John Zabawski
5 stars because of Tamika, she was the kindish and most helpful person I’ve ever been served by! Give her a raise!
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January 2023 by Donny
Little feminine dude behind the register is pretentious and rude. That person should quit and find a job they like...away from people.
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November 2022 by Jason Tauben
The merchandise was better then I thought for my teenager son but the staff is horrible. No help, rude, talking amongst each other. If they had a better staff, they could be making a lot more sales and money.
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August 2022 by Evan Guthrie
rue21 at Concord Mills in Concord is a great place to go for cool clothing and much more. I have been happy with all of the purchases that I have made from here.
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August 2022 by Jenn
Cute clothes and very nice associates.
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June 2022 by Yvette Rivera
Good clothes
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December 2021 by Stacia Elrod
Love it, placed my online order and received my items within a couple of days.
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September 2021 by Josh Franco
Staff is very helpful
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May 2021 by Amanda Russell-Moss
My son loves Rue 21 all three Of them do! My mom got them all a gift card for rue for Christmas. Of course my middle son lost his gift card. Inread on the back of my other sons gift card and seen that if I can prove the purchase and if there is a balance left on the card it can be replaced. I went back to rue and spoke with the manager her name is Justice. She was more than willing to help me out. She was very professional and nice. She called her customer care team hotline a and they told her a replacement card would be emailed within 3 days. A week went by and I got no email. My son and I went back in Rue and Justice was there she remembered me and my name and once again called the hot line this time the same lady was giving her a very hard time and she kept her composure and remained very professional and patient! She was so sweet and helpful she was able to allow my son the get $75 worth of stuff and said she would work it out that next day. Justice is Amazing and deserves a raise and a promotion!