Sally Beauty receives positive reviews for helpful and friendly staff. One employee with black and pink hair guided a customer through hair coloring and gave good recommendations. Devin and Dianne provided excellent assistance with tape-ins and lashes, showing patience and kindness. Another staff member with green and yellow hair handled a difficult customer with professionalism. Customers appreciated the manager’s helpfulness in exchanges, though some experienced issues when using discount coupons. Overall, the staff’s friendly attitude and willingness to help stand out, despite occasional challenges with store policies or difficult customers.
I didn’t catch her name but the person with the black and pink split hair was beyond helpful! she helped guide me through the process of removing color and dying my hair and gave me tons of good recommendations. i was very lost and she was so friendly in helping me figure out what to get!
June 2025
Needed to exchange a hair dryer because the one I previously bought was used. Mgr was great and helpful. However you will have a problem if you bought your original product with a discount coupon. But Mgr said shes suppose to call to get the approval to override it and sometimes can't get through.
March 2025
Devin and Dianne were SPECTACULAR when helping me with my tape ins and finding lashes and being so patient and sweet! HUGE SHOUTOUT TO THESE GIRLS!
