-
October 2023 by Bach Ton
The salesman was very nice, friendly and polite
-
September 2023 by jose mendoza
Staff very helpful and kind
-
September 2023 by Sh R
I had a great experience buying a pair of sunglasses from the Sunglass Hut at Concord Mills. Sarah was the sales associate there and she was really helpful and assisted me in getting the best pair that fit my face!
-
September 2023 by Maria Pacheco
Very rude customer service refused to do an exchange when i had the recipet because they said i needed to have an online account went to another location had the exchange done with no questions asked if you want to be profiled go ahead and shop here
-
June 2023 by Jeb Griffib
Great customer service. Associates (Logan) was helpful, interactive, knowledgeable and made you feel valued!!! Did not disappoint.
-
June 2023 by The Jefe
I have just left without buying anything because they make you feel uncomfortable like you are stealing. I’m going to a different location. Bad service!!
-
May 2023 by Christian
Closed from 2:30 - 4:00pm for lunch on Saturday?
-
April 2023 by Sarah McClintock
Been twice. Don't really like the way staff treats you. One is sassy and rude although I think she thinks she is acting cool. It is annoying and honestly she makes you feel uncomfortable. Both my husband and daughter got glasses there and it wasn't an enjoyable experience. She even asked my husband what color case he wanted to which he replied black and she said I'll give you brown it's prettier..then gave him brown even though he the paying customer wanted black...yes a small thing but seriously if he wants something give it to him because you gave him the choice (or pretended to).she frequently rolled her eyes and had attitude although that may just naturally be her personality but she sure made us and others in there feel uncomfortable. We dropped a lot of money at that store and expected to be treated very nicely but that isn't the case.As far as sunglasses...great selection however a little over priced in some as I found. Enter deals elsewhere buy the quality and options are great
-
February 2023 by Joe B.
Turrible customer service! Brand new pair of Ray Bans received for Christmas All I wanted was to do was exchange for the smaller version of the same pair! Come on Man! Ridiculous! Don't ever use this place it's the worst
-
December 2022 by super charge
Great service
-
December 2022 by Devin Beaver
Shades
-
December 2022 by Dave I
Nice selections, prices are a little bit to the higher side but good service. Location is convenient and safe.
-
December 2022 by Jeremy Encinas
Logan. Solid salesman very personable. His coworker (who’s name isn’t on my receipt) also assisted me in selecting the perfect lenses. Definitely a crisp 100 for bothAnd 10/10 to sunglass hut for overall quality. You get what you pay for.
-
December 2022 by Brett Schley
Your experience will vary greatly based on the employees present when you visit. Some are excellent and really do a great job with their knowledge of products, their availability and having the ability to work on your sunglasses in house. Others don't know any of that and offer no real help while in the store. Good luck...
-
December 2021 by Raymond Hemingway
Pricey
