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November 2023 by Unicorn Hair and Lattes
I love torrid online, but this store has the most rude and disrespectful employees. For a place I love so much to treat me so horribly is honestly heartbreaking. Forget the store, zero customer service, order online.
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November 2023 by KD Pate
LOVE this store. Staff is super helpful and genuinely nice!!
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September 2023 by Sarah Wilson
torrid located in concord mall was very rude and acted like a Bit*h when i needed to return an item and didn’t provide the right customer service will NEVER. go back there .!!!!!
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September 2023 by Susan Moore
I always love shopping here always super real people not the ones that don't have time to speak.
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June 2023 by Anita McCall
I bought the cutest dress coverups, similar to white shawls and a denim bolo jacket to go over Summer dresses. The online prices were CHEAPER, you can scan the barcode with their app...they honor that price!!!I got a gorgeous 70% off dress it had been $103. There was an additional percentage of I paid $14 for it! My friend used her Torrid credit card which gave an additional 5% more off and she got reward points. I simply sent her the money electronically, she wanted the points.
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January 2023 by Mike Kelly
I needed to get presents for my wife.The woman in there were extremely helpful and not afraid to tell me I was wrong when helping them pick a few outfits out for my wife. It was fun shopping in there with them!
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September 2022 by J L
I went into Torrid yesterday looking for a pair of sexy heels but they didn't have too many options. They mostly had shoes for the winter.Jenice one of all of the beautiful girls that work for Torrid who are always helpful every time I walk into a Torrid store mentioned they had returns in the back. She asked me if I wanted to try them on of course I did.Jaylen and Jenice also assisted me with finding a faux leather skirt that went perfect with a black lace top I found earlier.I tried everything on and it was a perfect outfit.I was very happy with my experience and definitely will be returning :)Thank you again girls for being so helpful, friendly and kind with all of the compliments they gave me.
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September 2022 by Lisa Keller
Very friendly employees and the store is organized and neat. They have a good selection of work to casual clothes.
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September 2022 by Denise Bunn
Wonderful staff great clothes and good prices
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July 2022 by Evan Guthrie
Torrid at Concord Mills in Concord is a great place to go for quality clothing. The staff here is very friendly and accommodating to make sure that you find everything that you need.
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July 2022 by Nakeeah Stanfield
I had the best experience at this store today. All the associates were friendly and helpful. Caitlin helped me find the items that I saw online. Then Brianna helped me in the dressing room area when I wanted to try a different size on. I will definitely visit this Torrid location again.
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May 2022 by Helyn Alexander
Love being able to try and buy clothes my size. The best!!
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April 2022 by Robin Freeman
You can always get Torrid items much cheaper online; every time I find something here, I look online and it's usually on sale (free shipping or store pickup is usually available).
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March 2022 by Kristyn Graham
Fabulous place for big and curvy girls! The best bras ever made.
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January 2022 by L4g466y Lpz
Love this place but prices are just way to high.
