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January 2024 by Timothy Donahue
I went to the Concord store just looking. Kristopher Vogel went over and beyond any expectations that I had. He worked for hours showing me and helping me. I left there with new service that far exceeded anything I could have expected. I highly recommend this location and the fore mentioned sales rep. Thanks again Kristopher!
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January 2024 by James Mechum
I’ve been a customer at this location for years. Jeff has always been so helpful and gets the job done every time. I drive by two other Verizon locations to get to this one because the customer service is top notch.
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January 2024 by Pat Bruce
Joshua fuchsThank you Josh! Great job! Don't leave this job!
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January 2024 by Samuel Cochran
Ryan was an amazing help. There were a lot of issues with our plan and payments and he helped us solve everything and explained it to us clearly. Definitely an employee to ask for specifically
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January 2024 by Veronica Glover
Byron is amazing Verizon associate. He is patient and very passionate about helping people. I would highly recommend this store. This store has the best customer service I have ever experienced. Thank you!
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January 2024 by Tonya Cornelius
This evening was a great experience. Josh Fuchs was the representative who helped me. He was friendly, helpful,and must importantly patient with what I needed done. Josh is knowledgeable and definitely professional with the service he provides.
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January 2024 by Wade Rogers
First time at this location and received the best customer service from Joshua. His knowledge and patience with me are world class. Thank you for taking the time to walk me through everything!!!!
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January 2024 by Terrell McDaniel
I was dealing with what I believed to be an impossible issue after having my old phone stolen. I got a new phone elsewhere but my old phone was conflicting with my new phone. Even though Josh Fuchs didn’t sell me this phone, he stayed after close to make sure all my issues were resolved correctly. I honestly don’t know what I would have done had anyone else had been working, THANK YOU SO MUCH JOSH!
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January 2024 by Nicholas Manz
Josh Fuchs is an amazing sales representative he got me an amazing deal and I highly recommend anyone and everyone go to him for your next new device!!
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January 2024 by Vickie Meeks
I had a very good experience at Verizon today with Josh Fuchs. His knowledge is top notch!I had to return a phone that I had poor customer service on. Josh took time to explain everything about new phone. I will recommend him to friends and family?
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January 2024 by Pauline Reynolds
Josh Fuchs, very helpful and pleasant to me all the time. Would tell all if they had to come here to ask for Josh to help them.
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December 2023 by F
Long time Verizon customer.Poor poor service. Uninterested in customer needs.
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November 2023 by Sharon Williams
Josh helped me today, and I couldn’t have been more impressed with his professionalism, patience, and attention to detail. We ended up spending hours figuring out the scenario that best fit the needs of my family members, getting all of the devices and lines switched around, and figuring out the trade-ins in a way to maximize my savings. He patiently answered all of my questions, explained things thoroughly, and even helped to entertain the two-year-old I had with me! What an exemplary employee!
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November 2023 by Madelyn Cooley
Chase was beyond helpful and extremely nice! He made our experience great.
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September 2023 by John Faggart
Nice and helpful employees. They don't push new products on you like other cell phone stores do. I'll be back to this store for sure!
