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February 2024 by Jen Pagan
It is one of the cleanest and most professional animal hospitals I've been to. The staff was friendly and efficient. Animal care is their number one priority, and it shows.The staff is patient and caring, and I know my dogs are in good hands with them. Dr. Fichera is very direct and open about options for treatment and the costs associated with each option. That is a welcome and refreshing change from other clinics I have been to before.
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February 2024 by Beth Arney
They got my dog in super quickly and were able to diagnose and take care of her on a busy Saturday. Extremely friendly, quick to solve the issue, and called to make sure she was okay a few days later.
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February 2024 by Patty Philyaw
Great place really caring staff
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February 2024 by Melinda Flores
Everyone is very nice and I believe that they truly care for all patients like it’s their own pet! Prices are reasonable and they called to check on my cat 2 days later.. most places would just say “call us if you need anything” but they took time out of their busy day to check on my cat and that made me feel like this is the place I need to continue to take my pets should they need care!
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February 2024 by Rhonda Carswell
If you need doctors and texts who really care about how you and your animal are, these are the people you want to intrust with your pet
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February 2024 by Robert Hopkins
I would not use Shadow Ridge ever again. I found them to have NO compassion and felt like a money grab. Because this is a drop-off only facility, you aren't able to have thorough conversations with anyone about your pet's care, and it doesn't take much for miscommunication to affect every level of service. When I tried to talk to the manager about the miscommunications, he was defensive, always someone else to blame. Incredibly disappointed with the lack of professionalism from the top down.
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February 2024 by Janet Wheeler
I was very pleased with Shadow Ridge! They were very helpful and took my pet in to help him with his needs! I was very thankful to have found an urgent care that's open on Saturday and Sunday! There doctors are very intelligent and knew exactly what my pet needed! Thank you, Shadow Ridge for taking care of my pets needs!
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January 2024 by Fart McMasters
Saw our dog with no notice when multiple other vets (including her primary) would not work her in. Turns out she had the life threatening issue we suspected and needed emergency surgery.Everyone in the office was friendly and the office was nice and clean. More than that, however, they saw the dog and got her fixed up.
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January 2024 by Anita Davis
They were fantastic. My elderly dog was sick on a Sunday afternoon. We walked in a hour before closing, without an appointment, and they graciously worked him in and provided much needed medication.
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January 2024 by hannah howell
Friendly staff and have always treated my pets great
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January 2024 by Cathy Cline
I love Shadow Ridge Veterinary Hospital. They take such good care of my Lexie. I would recommend them for all pets.
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January 2024 by Mary Harmon
Horrible Horrible Horrible, spent thousands of dollars in the care of this vet for my two dogs. The vets husband is a total jerk (John) He has little mans syndrome of the worst kind. . All my dogs are up to date on everything! He gave me a letter that said I'm too much trouble? What, I am a great customer is what I am. I have seen the changes with the new ownership and how horrible they act. Watch what they charge, very expensive. MY DOG HAD A NOSE BLEED FOR 24 HOURS AND ( JOHN) kicked me out and said I'm too much trouble in a written letter. WHAT?. I was in pure shock! SO MUCH FOR CARING ABOUT YOUR ANIMALS! I WOULDNT TAKE A DEAD RAT THERE! i did call him a jerk, which he is. He said he would pray for me, I said I would be doing some praying myself! Doesn't make a difference, he is a jerk and could care less about your animals! Beware before you ever go there! The front desk and techs are very good, but you hardly ever see a vet anyway. The techs do it all!I've lived in this community my entire life and never been treated so rudely. I guess the NEW OWNERS need a class in southern hospitality! Since they are from New York and missed that class.Lesson Learned! BEWARE!
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January 2024 by Janet Lewis
Best place ever to take your pets! Emily is amazing!
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December 2023 by Pamela Joyner
They are the BEST!!! They love ALL fur babies and help pro long their lives without pain
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December 2023 by Meghan Blackburn
I appreciated that they were able to see my cat on the same day. Everyone I spoke with was very nice and took the time to be thorough and get to the bottom of what was going on. The prices were very reasonable compared to what I would have paid at an emergency vet. I also appreciated that they were able to do the diagnostics on site.
