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July 2025 by Sherry Connelly
They really need training in a few areas, and hire someone who likes working with public. They will tell you anything to get you tied up with a contract. I've been with them for over 6 years and I can't wait to finish paying off this last upgrade or find another company to buy out the contract so I can switch. They're very expensive, for the money you pay each month, you shouldn't have an issue about anything 🙄
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May 2025 by Melinda Towle
Rude!
They take advantage of the elderly
And the lie!
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May 2025 by Melissa Shuford
Olivia is great! She assisted me as soon as I walked in the store. Been a customer for years.
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May 2025 by 7.62 X63
Olivia was stellar! Very knowledgeable and professional. Handled all our questions with no problems!
We had a less than pleasurable experience in Hickory and almost went to a competitor but decided to try the Conover store and so glad we did! I suggest anyone skip Hickory and go to Conover. THEY are the ONLY reason we stayed with AT&T. This store’s staff is EXCELLENT in all aspects! Thank you for keeping us with AT&T!
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April 2025 by ronda gajus
Anna and Olivia was very helpful.. answering all my questions.. very friendly and respectful.. I would definitely recommend this location
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March 2025 by DANNY GOFORTH
ATT store in Conover was great. Anna was great helping me trade my old phone for a new one. Helped me save some money along the way. Thanks!
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March 2025 by Marissa Billings
We had a wonderful experience! Cheyenne and Olivia both were very attentive and so friendly! Best experience I've had with an AT&T rep yet! We even had an older plan that we didn't know we had and they helped move us to a newer plan which also saved some money since the old plan was out dated. Will definitely be returning to this location to speak to them for any further service needed!
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February 2025 by Joey Smokes
Very helpful
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February 2025 by Charles Fortner
Olivia done a really great job at today connecting me with what I was wanting to get and helping reduce some cost on my bill. Thank you!!!
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January 2025 by koketia hamlette
Cheyenne was very helpful and gave great customer service.
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August 2024 by Becky Stoker
John was amazing! He helped me and my husband get two brand new phones. I highly recommend him!
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July 2024 by Annette Jones
Olivia was super helpful and patient. ⭐️⭐️⭐️⭐️⭐️
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July 2024 by Layne Loendorf
Kaitlin at the Conover AT&T store was super helpful and replaced my AT&T lifetime warranty screen protector with no problem. I had to go here after the AT&T store in Hickory said they couldn’t do it because the “item” numbers didn’t match. What a crock!
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July 2024 by Robert NELSON
Olivia did a great job! Love coming to this store!
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July 2024 by Chris Benfield
A good place to go get a new cell phone