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April 2023 by Dianne J.
Above and Beyond our expectations! Ordered outdoor furniture from them. From start to finish it was a great experience. Friendly service, ready when they said it would be and help loading it when we picked it up. Mike's customer service was everything we could ask for in this purchase. Thanks and we will be telling everyone that is in need of outdoor furniture to ask for you!
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December 2022 by Debbie Snider
I want to give a huge shout out to PFI - Patio Furniture Industries. We were able to go to their store in Conover and look, sit, touch and actually talk with someone. Something you don’t find now days. Our salesperson (Mike) was so helpful and assisted us with all of our questions. They have a very large selection of the outdoor furniture we were looking for. In both style and color. We were able to select what we needed and are very pleased with our purchase. They are so friendly and would highly recommend them for your outdoor furniture needs. Thank you!Debbie and Larry Snider
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October 2022 by David Lankford
The furniture is top quality and beautiful. We are enjoying our furniture without worry of weathering outside. Renea is wonderful to work with as sales lady. We are very satisfied.
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September 2022 by Melony Grant
I like the furniture, it’s so pretty!From Sammy grant
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June 2022 by John Eicholtz
Just ordered some stuff today. Loungers and adirondacks! Can’t wait until they arrive. The people were very helpful. Will definitely be back to order loads of stuff to match my wife’s color scheme.
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January 2022 by Tom Hogan
Great furniture, they make and assemble there and it very high quality. Sales people I dealt with were very friendly and helpful. Owner was not overly friendly.
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November 2021 by Debbie eitl
Love my furniture! I had been looking for awhile for ideas and found it all in one place! They even build it there which is hard to find these days. Great customer service as well. Gerry stayed and make sure we were secured before we left. A+
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June 2021 by Michael Daily
Worst customer service ever. Went in ready to buy, left disappointed. Person behind the counter wouldn't help. When asked a question he looked at me like I was an idiot. Said too bad lead times were long and take it or leave it. Simple. Left it. Spending money somewhere else. So sad he had an attitude ?.
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May 2021 by Larry Ballard
This company apparently caters to wholesale buyers. If you want to stop by the store be prepare that they could care less if you buy from them. They are basically arrogant and snobbish. Wal-Mart has better customer service. Stopped in and had some questions. About availability. Simple answer was what you see is what we have for sale and the owner walked off. So did we.
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May 2021 by S Hughes
Lots to look at and I thought the prices were ok. There were two men there and not very friendly. No one offered to help me or even asked what I needed. I had every intention of purchasing, but I left. If you want my business then act like it!
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April 2021 by Michelle S.
We just received out outdoor pub chairs and tables, made to order in a fantastic blue color. Very happy with the construction, and happy to recommend this local, family owned business. Made well, priced well, and easy to work with. Thanks, we will be back!
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March 2021 by Kimberly Bailey
My better half and I were in the store with purchasing intentions. We see the furniture from the highway and always admire it. The day we visited Friday 2/19, we felt less than welcomed. Business is business, be friendly to ALL customers!!
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March 2021 by Amanda Chatham
Excellent craftsmanship. Customizable and will last way longer than from a big box store.
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December 2020 by Overtop Media - Digital Marketing
Highly recommend them. They offer about anything under the sun when it comes to outdoor furniture, and they make it here in North Carolina. The warranty they give is incredible. The Gliders are my favorite. Check them out.
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May 2020 by Becky Y.
Drove 40 miles in the rain to get there. Spent some time outside looking then went in to take a look. Guy behind the counter at a desk gave us a sour faced look when we went in. Never spoke. Never said take a look around and let me know if you have any questions. Totally ignored us. Didn't say thank you, come back again or kiss my foot when we left. Went to buy four Adirondack chairs. We were the only customers in the store by the way!
