“The dealer is good. They fixed everything. But why did you replace my new (rubber) mud flaps and not warn me? I only saw them when I got home. I would like you to return my mud flaps.”
“Hey let me tell ya… these guys did an outstanding job on my truck. Took a minute but they caught a few things I forgot. Whew I am sooo grateful they were on it! Been out 6 months, came limping in home to yet another personal disaster and thank PENSKE these gentlemen made getting back on Bertha for another 6 months feel like a honeymoon. WHEW!!! Me and my bbf road dog ( actual dog lol) are grateful!! Thank you Conover NC Penske’s for not rushing and paying attention to details!!! Pizza is on me I’ll call on Monday and have it delivered!! Appreciate ya’ll more than words can express!!!”
“The service was great. The staff was very helpful and explained everything to us. The only complaint I have is the trailer we rented was behind another trailer, so we had to physically move it around to attach it to our truck. The woman that was helping us apologized for the inconvenience. The return was very easy.”