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March 2024 by Michaela Mowat
The BEST place for my fur baby. The staff is so friendly and helpful. My Winnie ever wants to leave ad always has the best time. Highly recommend.
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March 2024 by Cliff Henderson
Fun place. My dog loves it. Great place to meet fellow dog lovers and nice people
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February 2024 by Kevin G.
Cool spot with good people. We felt very comfortable letting our dog play with the others.
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January 2024 by Cathala P.
We used to go to Lucky Dog every Tuesday night for the Beer and a Bath Promotion. Over the past six months, there's been a steady decline in the experience at Lucky Dog. There are progressively more and more dogs who behave in an aggressive manner, and management does not always intervene. Last night was the breaking point -- a six-month-old black puppy was behaving highly aggressively with the two dogs we brought (we invited a family member and his dog to join us there). The pet owner encouraged his dog by petting the dog while it was behaving aggressively towards our dog. We deemed the situation to be unsafe. Our family member left with his dog, at which point our dog was finally taken in for his bath. Plus, the groomer Destiny and the bartender Patrick have both left. So, this is the end of our time with Lucky Dog. Customers and dog parents, beware.
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January 2024 by Barbara Leonard
Such a fun place and the dogs get great care!
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January 2024 by Jeff Copper
Very nice place, but just because the Google listing says open that does not mean the bar is. Very nice staff, and I'm sure they do good work on the grooming and boarding side, but I don't have any experience with that.
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January 2024 by Rebecca Shivers
Lucky Dog has gone down hill a little in the grooming area. It was recently bought out, and it's just not the same.My dog has gone to Lucky Dog for grooming since he was 3 months old. Now he is 5 years old. The new staff has decided that it's too hard to cut his nails. This is a dog who LOVES baths. LOVES people. But, he is a big dog. I am guessing that the staff feels like they don't know if he would do something.
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December 2023 by Tayler Phillips
I used to be a recurring customer at Lucky Dog Lake Norman. Never had any issues with my dog's stay or the staff. After my recent experience, I will not be returning to Lucky Dog Lake Norman again. The management team was completely unethical and doubled prices without informing the customer.My 2 dogs have been boarded here multiple times but they were boarded for 2 nights from October 20th 2023-October 22nd 2023. When I picked up I paid the normal $140 (70$ a night) to have my 2 dogs boarded. I boarded my dogs again for 2 nights from November 10th, 2023- to November 12th, 2023. I went to check out and the total was $280. I told the individual working at the front there must be a mistake it should be $140 and that is when the individual informed me there was a price increase. I was not notified of the price increase when I booked the boarding nor when I dropped off my dogs on 11/12. As one can imagine I was not expecting to pay double the amount when I picked up on 11/12. The individual working the front agreed that it was completely unethical of the business to double prices and not notify any reoccurring customers. Additionally, Lucky Dog changed their hours and did not notify any customers. Due to the business decision to handle the price increase I will not be returning to this establishment. The management team does not care about its customers so I would hate to know how they treat my dogs when they are boarded.
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October 2023 by Erica Dechene
It's a really great dog bar! Trivia night is on Mondays at 7, though they don’t seem to advertise that on their website anywhere. It’s a lot of fun, and my team has won a prize both times we’ve gone. All of the staff are nice, and most of the dogs and owners are excellent as well. Some people bring dogs that are not necessarily ready for a dog park-themed dog bar, but it usually works out okay.My dog loves going there, I enjoy the atmosphere, and I plan to finally take them up on the Tuesday night bath & beer for $15 special soon.
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October 2023 by Alejandra
We love Lucky Dog!They have been nothing but loving towards our pup and we know he always has a great time whether it is through daycare or boarding!
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October 2023 by Frankie
Staff keeps things clean. Had a great time. They had trivia while I was there. Call in advance to make sure the bar is open if that is why you are going.
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October 2023 by Annie Holleran
Lucky Dog at Lake Norman has been absolutely wonderful to us and our terrier, Phoebe! We use them twice a week when we’re both in office and Phoebe is so well cared for while she’s at daycare. The staff greet her by name when we come in and she’s always happy and exhausted when we pick her up. We use LD for boarding as well and have never had any complaints-they’ve even checked in with me before because they had extra peanut butter kongs at the end of the night and the staff thought Phoebe was acting like she wanted one (of course she did!). We’ve used other LD “branches” before and been satisfied but LD Lake Norman is the best!
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September 2023 by Sherene Lague
We had our Bernedoodle groomed and she looked spectacular! She also came out with a smile on her face which has never happened after other grooming appointments. I think the interaction she had with other dogs made her feel comfortable. Thanks Lucky Dog!
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September 2023 by Robin Gray
On the first day our pup was eligible to go to a dog park/play with other dogs, we celebrated at the Lake Norman location. With my previous dog, I was a regular at the Steele Creek location. But after moving to Davidson, we find the Lake Norman location more convenient. And I am SO HAPPY to be a part of the extended family.The location is clean, well-organized, and the staff... We absolutely LOVE!We visit the fenced/outdoor dog park about three times a week, taking advantage of both the Monday night trivia (which in itself is a spectacular event) AND the Lucky Dog "Beer and a Bath" night on Tuesdays.We also use the Day Care at least once a week. We love how easy it is to make reservations online using the Owner Portal. Getting our dog's vaccination data uploaded was a snap. The staff even helped us get the digital paperwork from our vet.We've also used overnight boarding on multiple occasions. Once, there was a mix-up with our feeding instructions and (I love this!) the overnight staff sent us a chat/text message to confirm. It was both thorough and thoughtful. And! Coming home from the same trip, my flight was delayed... And delayed... But the team at Lucky Dog stayed open/available for me to pick up my pooch. I was able to chat (via txt) regarding my estimated time of arrival. They had my boy all ready to go, leash-in-hand. It was such a sweet thing to do.Lastly, when we arrive at Lucky Dog Lake Norman, my dog is eager to "join the pack" because being part of a play group has helped him develop healthy social skills. When we walk in, he's so confident because he knows he's about to have his BEST DAY EVER. And more importantly, when he comes home from both day care and boarding, he's relaxed and cheerful.That's exactly what we love about trusting the team at the Lucky Dog Lake Norman-- we feel cared for.
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September 2023 by Gary Singleton
Kristen the groomer at lucky dogs in Cornelius is freaking amazing.....did I mention amazing. The staff is down right cool people as well. Great vibe felt right at home. Again, the groomer got my boy perfect. Thanks
