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August 2023 by Tracy Mattison Brandon
The customer service from the property manager, Kia, was superb!
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June 2023 by Joyce Rodriguez
Kia is kind and helpful and the units are all fresh and clean! Highly recommend !!
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August 2022 by Gen Suchy
Thank you for your responsiveness and clear communication/instructions for the day of our move. And having the ability to use your truck was such a positive. We would highly recommend Morningstar Storage!
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August 2022 by Gen Suchy
Kelly and the team at the Cornelius location were great. Super responsive and always answered my questions in a timely manner. It's been a while since I've had to rent a storage unit and I'm glad I chose Morningstar!
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August 2022 by G- MAN
This place is great and they offer military discount. The facility is clean and it has security cameras everywhere. There is a bathroom ? in the main office and when you are moving in you can take a break inside the units with ac.
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August 2022 by Sharif Elway
Avoid this storage place at all costs. I called early June to cancel my storage unit on 6/16. Kia, Kelly's associate, said, "Just make sure everything is out of the unit and you'll be all set." A month later, MorningStar deducted funds from my bank account for July. When I called to inquire why, Kelly said, " We thought you still wanted the storage unit, since the lock was still in place." The lock was supplied by MorningStar and I was never told to remove the lock and just to remove my items. As of 7/21/22, after multiple requests to cancel, the storage unit hasn't been canceled and I have not received any move-out paperwork. I have put a stop payment on Morningstar with my credit card company, so they do not charge me for August. This is supposed to be a month-to-month storage unit with requiring a 10-day notice to vacate. Avoid or prepare to be scammed.
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July 2022 by Sharif E.
Avoid this storage place at all costs. I called early June to cancel my storage unit on 6/16. Kia, Kelly's associate, said, "Just make sure everything is out of the unit and you'll be all set." A month later, MorningStar deducted funds from my bank account for July. When I called to inquire why, Kelly said, " We thought you still wanted the storage unit, since the lock was still in place." The lock was supplied by MorningStar and I was never told to remove the lock and just to remove my items. As of 7/21/22, after multiple requests to cancel, the storage unit hasn't been canceled and I have not received any move-out paperwork. I have put a stop payment on Morningstar with my credit card company, so they do not charge me for August. This is supposed to be a month-to-month storage unit with requiring a 10-day notice to vacate. Avoid or prepare to be scammed.
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December 2021 by David Altshuler
Morningstar Cornelius has the most helpful staff. The facility is clean and well maintained. I recommend them to anyone that has a storage need.
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July 2021 by Matt Hickman
Kelly is absolutely amazing! I had a family emergency with my little pup and missed my appointment; she was more than understanding and accommodating. Hard pressed to look elsewhere for my storage needs in the future based on this experience. The prices are reasonable and I highly recommend Morningstar storage!
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March 2021 by David Meacham
Friendly, affordable and community supportive. Thanks
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January 2021 by Francis Muriithi
Great lady working thereVery helpful
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January 2021 by Andrea Kurtz
Excellent customer service! Kelly was absolutely wonderful! She came in on her day off to accommodate my schedule. A+++++++ Highly recommend, the moving truck was a HUGE bonus as well! No contract gives you flexibility, easy and very reasonable!
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September 2020 by Lisa Manser Leitert
Morningstar staff is so helpful and the facility is kept very clean and maintained well.
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August 2020 by Stephen Kane
I have leased different units from Morningstar for a couple different uses. I have had units for furniture storage and have used it for my business that required me to frequent the unit more often and depend on security and cleanliness. My experience has been exceptional on all accounts. The facility is well kept, clean and pest free. They have security cameras and I see the staff frequently on walking or driving through the facility. What I want to highlight the most is the staffs professionalism, courtesy and responsiveness. I have had situations that required extra care and focus from management. In all communications I have been please with their customer care. I will continue to use them for as long as I have a need. Rock on Kelly and Kia!!
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June 2020 by Suzy Lutz
Morningstar Storage is an amazing company that actively seeks out and helps nonprofits in their community! Continuing the Mission is SO grateful for the opportunity to have a storage unit for our organization. THANK YOU!!
