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January 2024 by Pamela Dolaher
Been looking for a nail salon that has high quality nail technicians and has fair pricing. Although I pass many nail salons, on the way to Nail Design & Spa, it is worth the drive for me. They are friendly, knowledgeable and I love the way my nails turn out, they don’t break easily and they look great!
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October 2023 by Chandler Swift
I’ve been to several nail salons around Lake Norman and this is the BEST place!
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May 2023 by Rachel Roeper
I think because everyone at this salon was trained the same way, you get the same quality no matter who does your nails. Alvin does excellent work, my gel lasts 2-3 weeks without lifting or peeling.
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December 2022 by Kimberly Bowman
Five years ago I loved getting my nails done here…now not so much. It’s like pulling teeth trying to get my cuticles trimmed properly. I’ve even had my nails done by Jenny the owner to no avail…they refuse to listen to me and what my particular wants/needs are. As much as I repel change I am moving on.Services: Polish removal
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November 2022 by Penni Newton
The best nail salon in the LKN area. Friendly, professional.You will be happy when you leave and want to go back?Services: Dip powder
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October 2022 by Michelle S.
This place is the best around and you can’t change my mind on that!! After trying out several salons in the area and also living various places all across the country, this place is my all time favorite. The staff is so friendly and I know I will always get a consistent finished product for mani and pedis. It’s also great every time regardless of whether I do dip or gel. The team does well at everything they do (and everyone is equally talented)! The massaging pedicure chairs are comfortable and great for relaxation (I couldn’t believe it when I went to a different highly rated salon in Birkdale and they had stationary chairs that caused your legs to uncomfortably rest against the edge of the pedicure bowl). I hate traveling out of the area for long timeframes now because I know it’ll mean having to have my nails done somewhere other than Nails Design.
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October 2022 by teresa p
Katie did great job on my nails. Nice salon.Services: Pedicure
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July 2022 by Sharon D.
This was the absolute best pedicure I've ever had. My feet were in the 'too far gone' shape so I paid for the best one I could get and I expected a great job but not a miracle. I got the later. I got SNS for my manicure and ended up asking for something they had never done. Instead of saying no we don't do that like most places they were determined to figure it out. The unfortunate thing is that they did such a great job making them so intricate everyone thought they were press-on nails.
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May 2022 by Rachel A.
They did a wonderful job and everyone was so friendly. Also, good selection of colors. Will go back here!
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April 2022 by Lillian C.
Absolutely obsessed with my nails. I wish I had asked the girl her name to recommend because she did an amazing job! I probably won't come back unless I'm in the area like I was today because it's 40 minutes from where I live but if you are in the Cornelius area check out this place!! The only reason for 4 stars is because when I was being checked out, the lady who answers the phone was very rude to a customer.
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February 2022 by Amanda G.
They are friendly, quick, and good! I've come here twice with my husband to get pedicures, and both times they have been great. Call ahead for an appointment! They get quite busy.
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January 2022 by Janette Rizo
Customer service is terrible. Had a few issues with them and finally moved to another nail salon. 1. Had SNS done. Told nail tech color looked completely different. Tech agreed and checked with Jenny, the owner. She said it was the correct color. After the nails were done, they admitted it was the wrong color. Tech told me to come back to fix the next day. When I came in, Jenny, told me that If it happened again, to not ever come back! That was very unprofessional, very unkind, and so rude of her.2. My daughter and my neighbor walked in just a couple of minutes late due to unexpected traffic, and Jenny shouted out they were late in front of the entire place. On top of everything their nail tech was running late with the previous customer, so they had to wait to get their service anyways.3. I had the first appointment of the morning one day. On my way there, Jenny called me to tell me that the nail tech was running late and asked me to come in a hour later! I was already on my way! but I showed up sooner just to realize that the tech was NOT running late rather, Jenny gave my appointment to someone else that walked in. I couldn't believe it.4. I made an appointment and when I showed up, Jenny told me I had no appointment. I said I made one yesterday over the phone, she said I didn't. I told her to keep looking and she found that her son, who answers the phones often, put me down for weeks ahead. She said they were booked and told me to come back tomorrow. She didn't even say sorry for the mistake or inconvenience.There is no care or respect for people's time or feelings. Found a great place where people are nice, welcoming and professional ..Where they are respectful of you and care about your satisfaction.So relieved I finally left.
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November 2021 by Mona A.
I gave this salon several chances. I came every 2 weeks for several months because I like to establish my business in one place, but today was the final straw. They do a fine job on your nails if you keep an eye on the work and point out any issues, but every employee here seems so incredibly on edge. I can be particular, so I thought maybe it was just me, but the little old lady beside me even got reprimanded by her nail tech. She snapped at her telling her that her job is to watch tv and not interfere with her manicure! I was given a few minutes to select my color while my nails were wrapped, I asked the tech to help me Find a color I had pre-selected, and he laughed and said if I couldn't find it in the bin then he doesn't know what to tell me...saying colors "aren't his thing". If colors are not your thing, then manicures probably shouldn't be either. Anyways, as I was leaving they charged me over 10% more than every other visit because my nails "were longer". Again, I used to go every 2 weeks, like clockwork, and had the exact same thing done. How were they longer this time? I don't know if management is making the employees here miserable or what, but there are so, so many nail businesses in the area. This is not one that I will revisit under and circumstances again. I am being generous with 2 stars. Don't ruin what should be a relaxing, fun activity by coming here.
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October 2021 by Kimberly Ponce
Friendly staff great group here and excellent nail work !
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August 2021 by Sydney Aldridge
Haven’t been able to find a nail salon where I’ve been 100% happy with the outcome until today. Nina was fantastic, she didn’t hesitate when I asked if she could do a snake design on my nails for my birthday, and they turned out amazing. Will definitely continue coming back and highly recommend this salon!
