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January 2024 by Dario R
I can't thank the amazing staff at One Norman Square enough for their incredible support during my move. From day one, they've been super responsive, addressing all my concerns promptly and going out of their way to make sure everything is smooth. Britani, Jared, and Taylor are absolute gems—friendly, knowledgeable, and always ready to help. Their genuine care and dedication turned what could have been a stressful move into a positive experience. I highly recommend One Norman Square for anyone looking not just for a place to live, but a community that truly values its residents.
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November 2023 by Neil Semmler
Went and spoke with Jared today and he was very friendly. We have done multiple moves within One Norman Square and have never had any issues with large moving trucks getting around. Great community and beautiful apartments!
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November 2023 by jessica charles
I cannot speak highly enough about their maintenance department! Josh and the guys have always been prompt, polite and thorough. This is hands down the best service team I have experienced in all my years of renting!
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October 2023 by Noel Mcbride
One Norman Square has been a good experience. Taylor, Brittaney, & Jarrod have been phenomenal to work with. They are a great team and all have been true to their word!
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September 2023 by Miles Smith
This complex is really nice. Britani is probably one of the best representatives at any complex i’ve lived at before, she was incredibly nice and thorough helping me with anything I needed here :) They are very communicative with residents. I lived here incredibly hassle free. Thank you guys!
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June 2023 by Mariia Demchenko
Following the feedback of my husband belowOn April 20, 2023 the management of the apartments promised to issue the check to refund the amount for application (and not approving the documents from Ukraine)Till the date hereof, still no check and no replies to my emailsVery poor service and the company that scams peopleNOT RECOMMEND!!!!
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June 2023 by lexy meszaros
Do not rent here. Been here almost a Year and no one has ever answered the phone ive called atleast 20 times over the year. constantly doing construction and things around. i have had 2 water leaks causing damage to my things. BLACK MOLD CONSTANTLY. i have had them treat it and constantly find more mold EVERYWHERE. humidity INSIDE is over 70% at all times. the floors are stickers they bubble and come up so easily. you can see where they painted over hair and bugs previously. huge crack in the bathtub that hasnt been fixed. the list goes on and on. not to mention we pay an arm and a leg and the pool isnt even open and its mid june. hands down the WORST apartments in the area. Unfit living conditions with no care!!!!
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June 2023 by Sawyer Dixon
Fantastic amenities.! The grounds were very nice ,, the newly upgraded models I saw are just what I was looking for!, I’ll definitely be coming back when my lease is up!! My guide Jared was very knowledgeable and attentive to all my questions . Seemed like a great place, justwish u guys were closer to CLT:( .
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May 2023 by Emily Johnson
Wonderful community! The new leasing consultant Jared was super helpful and informative
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April 2023 by Yevhen Demchenko
We applied for renting apartments for 3 bedrooms in this complex, the four of us were charged for consideration of the application, we called up for 18 days and waited for a decision, but we were refused!We are family from Ukraine and the reason for the refusal was that they could not verify the accuracy of our data! We provided a bunch of documents, statements from accounts, from places of work, documents for property, we were ready to pay for 3 months in advance and provide guarantors living in the next neighborhood!!!When they accepted our application and asked for payment for consideration, they knew that we were from Ukraine, so the documents would be from Ukraine!If you can't verify or don't trust documents from other countries, why are you accepting applications and payments? This is some kind of scam!They also refused to make a refund for considering an application that they obviously could not approve!I do not recommend anyone to go to this place! If such incompetence occurs even at the stage of consideration of the application, then imagine what awaits you in the process of life in this complex!!!We spent all our time on this complex and now we don't have time to look for another place to live! We had to pay these scammers and now we have to pay extra for the hotel instead of coming to the already booked apartments!
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April 2023 by MrBassin05
Rashon Pratt.......I Toured the 3 bedroom on Friday I just want to say great customer service and beautiful property!
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October 2022 by Ted Stefanski
Follow-up to the original email sent:It is now 9/18 and we never received a follow-up call from management after they said they would. This is unbelievable.Original review:"My wife contacted the office and spoke with a representative to discuss the possibility of renting there. We had some additional questions about the lease terms and left multiple voice messages and email follow-ups. Three days later, we have yet to hear back from One Norman Square apartments. I can only imagine how they manage the property. We'll look elsewhere."
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September 2022 by Kimberly MacQuesten
I have requested extermination of the cockroaches in my apt twice and without an explanation the ticket is closed. I am furious!
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August 2022 by Carolyn Mobley
The staff are on top of it! Even through renovations and a transition of ownership, they have kept lines of communication open! They have been attentive to me and my family. I have felt safe as a resident for my stay. The new maintenance team does and exquisite job of getting to work orders and taking the time to explain what’s going on. The office staff does an awesome job with making sure you are heard as a resident and that you feel welcome. Love this place.
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July 2022 by Kourtni Yager
We lived here for almost a year, and had a good experience. Management is friendly and helpful, and the grounds are beautiful and well-maintained. The actual apartment facilities are older and so naturally have their issues, but we found Maintenance to be responsive to any repairs we required. Great, convenient location.