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October 2021 by Rebecca Miller
I rent trucks from this location fairly often for my business. This is definitely not your average truck rental facility. The office is very nice and clean and the same with their rental trucks. I will say, they're not the cheapest option, but you get what you pay for, right? The customer service and management is top notch and they really care about their customers! They've even delivered a truck to me before when our flight was delayed! Awesome job guys! Keep it up!
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September 2021 by Nigel Goode
First of all, teach your representatives what it means to be punctual. This location opens at 8, not 8:05 idiot. Secondly, C.Reynolds had no people skills. Dry and completely disengaged. Third, there is a mask mandate in Mecklenburg county and he wasn’t wearing a mask. Personally it may not seem like a big deal to him, but from a professional standpoint it should. But seeing how late and disconnected he was, I’d be a fool to hold to even think he could be professional.
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September 2021 by Lucid Dreamz
First of all, teach your representatives what it means to be punctual. This location opens at 8, not 8:05 idiot. Secondly, C.Reynolds had no people skills. Dry and completely disengaged. Third, there is a mask mandate in Mecklenburg county and he wasn’t wearing a mask. Personally it may not seem like a big deal to him, but from a professional standpoint it should. But seeing how late and disconnected he was, I’d be a fool to hold to even think he could be professional.
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May 2021 by Grant Guy
Best maintained, best running big rental trucks available. On a recent rental we reserved 60 furniture pads but none were available at the location or any Penske location within 100 miles. This made for a last minute, time consuming scramble. Fortunately, a competitor pulled through for us. Everyone makes mistakes and in this case Penske gave a generous discount for the inconvenience. I'm STILL a fan of Penske.
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July 2019 by robin stegall
I researched the surrounding area and landed on the Huntersville location. I am extremely happy that I did from the moment of walking in the door. CODY and the staff are beyond AWESOME. He showed a few different units to me so I could compare for my needs. Everything was set up so quickly. The units are secure, easy to move around the property and accessible 24 hours. Also my national moving company cancelled on me at the last minute and Cody was able to provide some recommendations. You worked hard for your personal items so why would you store them somewhere other than this location. I am big on consumer reviews for everything I do. Hopefully this will help someone like it did me. You really won't beat the price and customer service so give them a try. There is nothing like a peace of mind.
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June 2019 by Jeffery Osman
Cody was awesome showing me all options available. Would recommend to everyone!
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May 2019 by Kayla White
The staff here is awesome !
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February 2019 by Lake Norman Homes
We recently rented storage space at the Anchor Self Storage on Parr Road in Huntersville. Absolutely love it! The facility is extremely clean, well lit and secure. Office staff could not be more helpful and are awesome to work with.
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April 2018 by Kelly Osborne
Storage facility is great. Don't use Calvin Caldwell moving company. He did over $1400 in damages to my property, produced a false insurance document to say he was insured. I was referred to this moving company from the storage facility
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June 2017 by Toni Malone
Awesome service! Thanks Penske
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January 2017 by Kevin Leebrick
I have been at Anchor Self Storage off an on now for almost 6 years. Chris, the manager, is a great guy and always treats me like family. He has been for helpful in helping me check units out to see which one might work for my needs. Best of all, I really feel like it's the best value around, as I shop each time I need it. I would strongly suggest giving Chris and the folks at Anchor a call.
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August 2016 by Pamela Garn
I find the customer service at Anchor Self Storage to be fantastic! I've been a long-term renter and have found the facility to be clean, secure and well maintained. The management staff is always pleasant and respond super quick to any issues I have. They obviously make an effort to get to know their tenants and keep them happy. Kudos!!
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August 2013 by Hannah Sikes
I'm not one to write reviews often, but I feel the need to express the way I was treated as a service to everyone in the Davidson/Cornelius area. This summer I split a storage unit with a friend at Anchor Self Storage in Cornelius. We paid a reasonable amount for the unit and I felt safe leaving my things there for the 3 month break. However, when I returned to school last Friday, I was disgusted to find that my belongings were infested with roaches after being in my storage unit. My friend and I had to go through all of our belongings and clean and wash everything after killing and getting rid of the ridiculous number of roaches. When I went in to let the owners of Anchor Self Storage know about the problem, the man I spoke to did not seem concerned in the least. He simply said it was a "store at your own risk facility" and that if the people's belongings next to ours attracted bugs into our unit there was nothing they could do about it, (even though it explicitly states in my contract that it is the liability of the owners of Anchor Self Storage for any damages caused by insects). I was very upset by the way I was treated being told "I wouldn't come back either girlfriend" by an employee. I did not feel respected as a paying customer or as a person. I do not recommend that anyone uses this storage facility in the future. They were not concerned by the quality of their service or the protection of your belongings. Sorry about this long status, but thank you for taking the time to read it.
