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July 2025 by Ron McKinney
I cannot express enough how impressed I was with the technician from Shared Resources Technology Solutions who came to my house today. I was having a persistent and frustrating issue with my AT&T equipment, and after struggling with it for a while, I decided to call in the experts.
From the moment they arrived, the technician was professional, courteous, and incredibly knowledgeable. They quickly and efficiently began troubleshooting the problem, meticulously checking each component of my setup. Their diagnostic skills were truly top-notch. They were able to pinpoint exactly which piece of AT&T equipment was faulty, something I hadn't been able to figure out on my own despite hours of trying.
Even better, once the problem was identified, they didn't just leave me hanging. They clearly explained what needed to be done and guided me through the exact steps to contact AT&T to get the device swapped out. This level of comprehensive support is exactly what you hope for when you call for tech assistance.
Thanks to their expertise and clear instructions, I was able to get the replacement process started smoothly. This technician saved me a tremendous amount of time and frustration. If you're looking for competent, efficient, and truly helpful tech support, look no further than Shared Resources Technology Solutions. Highly, highly recommend!
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July 2025 by Draye Boyd
After my laptop screen tragically broke, I was worried about the cost and hassle of getting it repaired. I'd heard stories of long waits and inflated prices from other providers, so I was hesitant.
Then James at Shared Resources stepped in, and the experience was night and day! He quickly assessed the damage, quoted a reasonable price, and had my laptop screen replaced as quickly as shipping allowed. The new screen looks and functions like new!
His expertise, efficiency, and clear communication are truly top-notch. If you're struggling with tech issues, especially hardware repairs like a broken screen, James and Shared Resources is the team you need. They saved me so much headache and got me back up and running quickly. Highly, highly recommend!
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July 2025 by Steve Nelson
Always on it.
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June 2025 by Don Smith
I am small business owner. A friend referred me to Shared Resources. I got intouch discussed my needs. I cant thank James and his team enough. He explained things in a way that helped me understand the process. Got on their calendar. Everything got handled quickly. I highly recommend this company. It was a great experience for me.
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June 2025 by Integrity Heating \u0026 Cooling
A huge thank you to James at Shared Resources! We needed a new user added to a critical distribution list, and James responded and completed the request incredibly quickly. His efficiency and expertise in 365 tenant management are truly invaluable. It's fantastic to have such responsive and reliable IT support. Highly recommend James and Shared Resources for their excellent service!
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June 2025 by Jeanette Crump
After a solid year of frustrating attempts and failed solutions with my previous IT provider, I had honestly given up hope of ever getting my printer to scan directly to email. It was a constant source of inefficiency and annoyance.
Then Shared Resources Technology Solutions stepped in, and the difference was night and day! They quickly diagnosed the issue and had my printer configured to scan to email flawlessly. I'm still in disbelief at how effortlessly they achieved what others couldn't after so much time.
Their expertise, efficiency, and clear communication are truly top-notch. If you're struggling with IT issues, especially complex ones that others can't seem to crack, Shared Resources is the team you need. They saved me so much headache and time. Highly, highly recommend!
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June 2025 by Shirley Ranson
I cannot thank James enough for his incredible assistance with my Outlook issues. He was absolutely fantastic – knowledgeable, patient, and incredibly efficient. My Outlook was giving me so much trouble, and James quickly diagnosed the problem and got everything running smoothly again. He explained things clearly and made sure I understood what was happening every step of the way. It's such a relief to have my email working perfectly now. James truly deserves all five stars for his outstanding support!
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June 2025 by Carrie Horn
I can't express enough gratitude for James at Shared Resources Technology Solutions. I had a huge project: ripping videos from my old miniDVD recorder and getting them onto YouTube. It felt like a daunting task, but James took a truly personal interest in it. He didn't just help; he was instrumental, even creating my YouTube channel for me to make the process seamless.
Thanks to his dedication and expertise, I've been able to relive amazing memories from twenty years ago that I thought were lost to outdated technology. James has a fantastic ability to make complex tech easy, and his personal commitment truly sets him apart. If you have any unique or challenging tech needs, he's the one to go to!
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June 2025 by Christine Atkocius
I cannot say enough good things about James at sronc.com! He provides highly personal support for all my real estate IT needs, and it makes all the difference. Knowing I have someone so dedicated and knowledgeable on my side is invaluable. James goes above and beyond, always making sure my systems are running smoothly so I can focus on my business. Absolutely a five-star experience every single time!
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June 2025 by Joy Armfield
We've been working with Shared Resources for over 10 years now and they are simply the best. Their response time is amazing. We are set up with remote monitoring and they always keep us up and running. They are a pleasure to work with!
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June 2025 by Kevin Mikeworth
I cannot recommend James from Shared Resources enough! Our office was facing incredibly frustrating internet issues on one of our primary business computers – we couldn't access several crucial websites, and our throughput speed was shockingly slow, capped at 100 Mbps instead of the speed we pay for. This was severely impacting our productivity.
Recognizing our pain, he took a break from other service requests, bicycled to our office was absolutely brilliant. He quickly and methodically diagnosed the problem, which turned out to be a complex and sneaky issue: a rogue DHCP router had somehow found its way onto our network! Not only that, but he also pinpointed that our primary business computer's speed was being throttled to 100 Mbps due to a connected VoIP telephone, a detail that had completely eluded us.
His expertise and attention to detail were truly impressive. He didn't just fix the immediate problem; he dove deep to identify the root causes of our network woes. Our internet is now stable, faster, and all our computers are working perfectly. This technician saved us so much time, stress, and potential loss of business. Thank you, Shared Resources, for sending such a highly skilled and dedicated professional!
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June 2025 by Brandon A
Lifesaver! Seriously, thank you for having a wireless charger available. My phone was on its last leg, and finding your charger when I needed it most was an absolute godsend. Great service!
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May 2025 by Bethels71
Absolutely fantastic service! I was plagued by incessant pop-ups after a failed PDF software update, which was incredibly disruptive to my work. I reached out to Shared Resources, and they responded within five minutes. They quickly diagnosed the issue and, within no time, had all the annoying pop-ups banished. Their expertise saved me a huge headache and got my system running smoothly again. Highly recommend them for any tech support needs – truly 5-star service!
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May 2025 by Marie Day
I recently have had the opportunity to interface with James at Shared Resources IT Service, and the experience has been top notch! He replies quickly to understand and address issues immediately. I highly recommend James and this company. Thanks for being a great partner to business!
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March 2025 by Lynne Tomsho
I was very pleased with the attention and service provided by James at Shared Resources. He immediately addressed the issues I was experiencing on my laptop and, with a little trouble shooting, was able to accurately diagnose and correct the issues I was experiencing. I also received a follow up call two days later from Isaiah to make sure that my laptop was operating properly. Thank you for the prompt attention to my call, and the timely resolution of my computer issues. I highly recommend this company for your computer servicing needs.
