Citgo is a reliable and honest business with a caring staff. During busy hours between 4-5 pm, the gas pumps are often full, and customers may have to wait in line to play the lottery. The establishment is known for ensuring the safety of customers' belongings, as evidenced by the return of a lost purse with all its contents. Customers describe the place as a very good spot to get gas and buy food, with friendly people, a clean and organized store, and an accessible location on Highway 56 in Granville County.
