Walgreens receives mixed reviews from customers. Many report positive experiences, describing the staff as great, kind, patient, friendly, attentive, helpful, and nice. The store is noted as clean and well-labeled, with a top-notch rewards program. Some customers are very happy, recommending the pharmacy highly and noting scripts are consistently ready. Digital orders are often ready promptly. However, significant criticisms exist, particularly regarding the pharmacy department. Staff frequently appear overworked, possibly due to being understaffed, and can seem to be in a bad mood. Wait times are often long, and medications are sometimes not ready when indicated. A major concern is inconsistent inventory, with medications sometimes out of stock, which can be terrible during holiday weekends. One customer reported an incident where their license was kept and straightforward information was not provided. These issues with supply, wait times, and service have led some to decide on switching pharmacies, desiring more consistency and reliability.
I love this pharmacy. I'm on a ton of meds! I completely understand they get busy but they're so kind and patient. I switched from CVS in Creedmoor and I am so happy. CVS customer service was bad.
December 2024
I don't know why this pharmacy has a 2.3 rating. This is the only pharmacy that has my scripts waiting for me each month. The pharmacy team are always so nice to me. Maybe it is the customers who go in with attitudes. You get what you give. I would recommend this pharmacy 10 out of 10 times.
April 2024
I almost didn't come here because of the poor reviews, but I'm glad that I did. The store was clean, well labeled with a nice staff. My passport photo experience was quick, painless and well done.
