-
November 2023 by Michael Hicks
Worst wait time to get a prescription filled I have ever experienced. Pure noticeable laziness on Saturday 10-21-23 between 10:40 a.m. and 12:55 p m.. Would not recommend this pharmacy for anything unless you have allot of time on your hands.
-
November 2023 by Lacy C
I had to stop using this pharmacy as they couldnt get the prescriptions correct (luckily I confirm doses & quantities and count the pills) and they blamed my provider stating that what they received. Crazy thing is, I can see what was prescribed (thru a patient portal) and what was on walgreens app, plus it was a refill, that was correct the previous fill. There was one prescription recently they needed a pre-auth on, and instead of notifying my provider, they waited until I called (days later, as I ran out), they told me to call the provider, they also told me even if approved, they don't have it stocked and WON'T order it, or help get it filled. Additionally they won't do a 90 day fill on an other specific medication, even though the prescription was written for 90 days and insurance approved 90 day, and they filled the exact same prescription for 90 days previously. The final straw for me was when they asked me for the last 4 digits of my SS#. Not the last 4 of my phone (which they normally asked for) but SS#. There is absolutely no reason for any pharmacy to need any part of my SS#. This Walgreens used to be very good, sadly they no longer meet my criteria for a good pharmacy. (Accurate and timely prescriptions, timely contact when they cannot fill something for any reason, communication with the doctors, and friendly customer service)
-
October 2023 by N Goel
So slow. The people behind the counters don’t understand efficiency, can’t find prescriptions, and don’t respect appointment times. All Walgreens seem the same—all about profit but not about the customer
-
August 2023 by Elizabeth G
The rewards program is top notch and enables me to stock up and donate products to various shelters. 8 times out of 10, the staff are helpful and try to work with me to provide great customer service and answer any of my questions. The digital orders that I place are ready for pickup promptly. I’m very happy with this location.
-
July 2023 by Javier Tlacxani
They refill my diabetes medicine, and short me out with 15 days worth of medicine, and they didn't fix the issue, just changed pharmacies and not going back to them
-
July 2023 by susan norris
On hold for 18 minutes, just hung up. Waited in drive through line for even longerSlow and rude
-
July 2023 by Lisa N.
I just don't know where to start.Firstly, the passport and front cash register folks have been awesome. They are super attentive and friendly. However, the pharmacy is another story. I recently moved all my prescriptions to this store from another pharmacy. What a nightmare. I get the phone call that I have prescriptions ready, then I get to the drive thru, and it's crickets, a blank stare. It takes forever to get them, process then, and then they log it on a piece of paper that is in view of other customers that walk up to the inside window. What happened to security and HIPAA laws?I've been to thatstore three times to get the script filled. And still, there were issues. If Walgreens can not fix this, they will lose my business!
-
February 2023 by Suprafrk94
Depending on who you get, filling a prescription can be difficult. Some of the workers are nice and helpful, others act like they don’t want to be there or help you. Would recommend some where else
-
November 2022 by Jae Huss
Staff in my case were pleasant... I tend to be a patient individual and it's clear they are hard working and understaffed. My concern is the cleanliness of the whole store, and especially in the area I received my vaccine. I've already reported the uncleanness, unsanitary patient area to the Pharmacy Board and intend to report also the corporate office and health department. Staff associates should not be expected to keep up with daily commercial cleaning. Management needs to do better at voicing this serious matter and getting corporate to respond and intervene with contractual resources. No one has pride in their stores or places of business anymore. There are plenty of janitorial services willing to clean. Inexcusable really, especially in the area where healthcare is being administered.
-
November 2022 by Angela Scott
The Creedmoor NC store , I have been dealing and ordering online photos & projects orders for years. Last week I ordered a invitation order from them and because they store is either short on help or lazy the halfway did the order.. they printed the cards and stuck in a bag..Did not separate or fold just stuffed in bag. Then when I took them back they told me that they were not allowed to separate the invitations. I told her this was a reorder and everything I have ever purchased was folded and separated and put in a presentable box. She wanted to argue with me and say it has never been separated. Then she proceed to take one and fold it to show me how easy it it to do. I told her this is not the way they came the first time I ordered them..Then the Manager Tasha went along with her like I didn’t know what I was taking about. Sure I can separate them but this was way beyond that. And if they were short on help they should have said that and I would have understood, but instead they lied to my face.
-
October 2022 by Rainey Kinney
Let’s add to the atrocious reviews, why not? The “store” part is ok, nothing overly special. The pharmacy, though, that’s a whole different story. Consistently ridiculous wait times, whether there’s a full staff or not, my prescription is never ready when they say it is, and they call ALL. THE. DERN. TIME. I’ve literally blocked them, because asking to be removed from their calling list isn’t an option apparently. In a nutshell, this place sucks. Find a new pharmacy.
-
October 2022 by Tracy Adams
Try to make an appointment for a Flu vaccine, the site errors and it took a supervisor to tell the tech to enter the appointment on our behalf. Tech was a tad rude and short with us. Poor customer service, ugh.
-
September 2022 by Amanda Burleson
Staff is generally not pleasant. I have a prescription savings card I have used for the past two years and each month it is a hassle for me to have my medication to reflect the correct pricing. This nearly resulted in my having to pay $300 out of pocket because they did not know how to bill the prescription.
-
September 2022 by Jewel Leonard
I been with Walgreens forever and then I moved here. Every time I call, I sit on the phone for 45mins-1hr just for them to answer the phone rudely like you’re the problem. If you go up there, it’s even worse. Not to mention, they never have any meds in stock. It’s just annoying and I will be switching pharmacies ?.
-
July 2022 by Jessica Tabia
The phone system for this location is messed up and either hangs up on you or starts to play a hold message and restarts over and over. No one has answered the phone in months. Patients are suffering and doctors offices cannot reach the staff to resolve issues.
