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April 2024 by Sabrina Crone
Such terrible service. Probably the worst I've ever received at a restaurant. The waitress could care less about us. We waited for 25 minutes after getting drinks (a wait for them too) for her to take our order and she only took it then because I called her over to us. She had told us they could only fry fries and chicken crisper- nothing else. I ordered the meal that you got an appetizer, drink and meal. I upgraded for the dip trio and got the steak. I never received the chips and chips, and was charged extra for my drink (non alcoholic). I ordered my steak medium rare, it came out very well done. Someone else had to bring the food out (there is no telling how long it sat back in the kitchen). It was an older gentleman and he went to get us silverware, steak sauce and refilled our drinks- I'm thankful for him. From the time we sat down to the time we left was 5 minutes shy of 2 hours. It was just an expensive bad experience. It was $68. and some change before tip. For 2 adults and 2 kids. Oh they also charged extra for a side they offer for kids, (we wanted mac and cheese for the entree- out, and oranges-out) but we were so tired of being there we didn't want to wait any longer just to continue being ignored. The hostess was nice and gentleman that tried to help some once he realized she was not helping us was nice. Just a disappointment.
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February 2024 by DryAxe
Tried to place a pickup order and they hung up on me saying they're closed for their summer hours between 11 am and 8 pm (It's February).
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February 2024 by Khaliyah G
If I could give 0 stars I would. Messed up my order many times & gave me attitude. the girl with the ponytail threw the bowl at me after she forgot it and gave me horrible customer service the whole time. when it was time to get the card for the payment she just snatched it and then had someone else bring the cards back to us. The girl with the piercing all over her face also gave me a plate where it looks like she took a bite out of my food and was just rude the whole time. I would never eat here again such a waste of money! If you don’t like your job QUIT!
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February 2024 by Elizabeth avery
The waitress did not pay attention to me or my friends the whole time we were at the establishment. The food was incorrect for about 3 of the orders. Food was shoved at my friends and no apologies for the restaurants mistake was said. Will not be coming again.
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February 2024 by Jakayra Robinson
Had the server with piercings all over her face and a pony tail. She never told us her name and rushed the entire time. All the food was horrible she snatched stuff and has an attitude the entire time. Needs a lesson manners and basic human decency.
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January 2024 by Zakiya Turner
If I could give this place 0 stars I would. Everytime I come it’s some new “rule” as a student that lives here. One day I can use my digital student ID card for food, literally the same day I can’t. Both times at the bar. The waitresses never know what’s going on never refills. Very slow service. As a waitress of going on 4 year’s I understand how some days may not be it, but every day? Ridiculous
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January 2024 by Kenneth diaz
Bad service Bad food Bad employee Bad
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December 2023 by Ryan O'Sullivan
Incapable of answering the phone even during the day and non rush hours.
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December 2023 by Trish Buchanan
the server was nice, but we barely saw her our drinks were never filled and the food was terrible. I have never been to a Chilli's where there is no wait. ( should have been my first clue to not go in). and for the price I would have expected better, not expensive but for $64 for two people ( no alcohol) you at least want it to be good ?
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December 2023 by Juanita Woodard
The ribs were dry the blue strawberry drink was horrible no sauce for the chicken
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October 2023 by Mark Muncy
Sad to see. I know it's a college Chili's but understaffed to the point where they couldn't even seat us when half the restaraunt was empty. Last time here the food wasn't that great and we were told to try again. Fool me twice. Ugh.
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September 2023 by Brian Holtz
Food was horrible, bar supervisor or manager Matt was a total douche bag definitely don’t recommend eating
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September 2023 by Krystal DeBruler
Food was good and service was great.
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September 2023 by Ryan B.
Shit was ass....Horrible service Ambiance is thereFood was lowkey fye but cmon 2hr wait when only 1 table is currently being served.Some bullshit.
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August 2023 by Kris Cosby
Took an 45 mins for them to take our order and then hour to get our food while seeing other who we arrived before get their food and