-
February 2024 by philip rougeux
I recently switched and have a lot of insurance needs. They were patient, educational, and super responsive. In a world where customer service is fading. It was refreshing to see people who actually care and want to help you. Prices were slightly lower but the service far exceed expectations. No hold time when calling or robot answering services a pleasant person there to help with every call. Emails are always returned in 12-24 hours including weekends.
-
January 2024 by sandy wagers
5 Stars for our Insurance Representative. He is always there for us and does what he can to help us.
-
January 2024 by Rob Veale
I have never had to make a claim but I have had homeowner and property insurance with Anthony for well over 15 years. They have always been quick to respond with the information I needed and quick to process any changes I've made.
-
January 2024 by Suzanne Utley
Have always had a good experience in dealing with Farm Bureau
-
December 2023 by Bruce
Great customer service! Very knowledgeable and friendly. If you have any problems, this is the man to call
-
December 2023 by John Eccles
The agent, Susan Powers that I worked with listened to my specific needs related to the property that I wanted to insure. She helped me find an affordable plan that met my goals. She communicated frequently through the process and keep me in the loop the entire time. She was knowledgable and a delight to work with. The entire team at Farm Bureau are pleasant, kind, and happy to assist. We are so fortunate to have them as our insuring agency.
-
December 2023 by dennis mckendry
I was a new customer, shopping insurance when I contacted Anthony. Wow, what a wealth of knowledge. After a few interactions with him and other agents, it was obvious he was heads and shoulders above the others. Now, being a multi-year client, he & his staff's customer service remains exceptional. Great agent with a product that is priced well for the market.
-
December 2023 by Billy Nagle
I could not be more pleased with the service I receive from Anthony Dickenson with NC Farm Bureau Insurance. He projects a genuine concern in the matters he handles for us.
-
December 2023 by Jerry Mabry
Always prompt with great advice
-
December 2023 by Brandon Ferrell
Both Ms. Tanya and Ms. Susan were a pleasure to work with. This is the first tome in over 15 years that I had to switch insurance companies for home and auto. They jumped right in with a awsome quote, that was a no-brainer choice to go with. My boss highly recommended them and now I can definitely see why. These ladies are definitely top notch in their field. 5 stars all around.
-
December 2023 by L Thomas
Anthony Dickenson is an extremely personable, kind and knowledgeable insurance agent. I have held homeowners and auto insurance for many years, and I was very surprised at how much I did not know! Anthony spent over a hour walking us through all of the pieces of all of our various insurance policies and provided us with much-needed education. He was able to save us money in some areas, and we realized we needed to increase coverage in other areas. I highly recommend Farm Bureau and Anthony Dickenson!
-
December 2023 by Diana Brink
Anthony Dickenson has been our insuranceAgent for about 18 years. We love his personalTouch. He really cares about you not just your policy. We love Carol Brown too she is always quick to respond. I recommend him and his team to all my clients buying homes. Thank you for taking great care of us.
-
December 2023 by Charles Trimboli
I am not the most technically adept person and Susan Powers was patient and extremely helpful in helping me with my homeowners insurance blunder which was totally my fault . Thank you Susan Powers and Tanya Parrish
-
December 2023 by Shirley Forehand
Anthony is wonderful to deal with, I recently did insurance review in his office and made a few changes per our meeting. He is knowledgeable, fully explains coverages and has a wonderful personality. He is always available if you have questions and I would definitely recommend him!!
-
December 2023 by Trisha Ribordy
All of the employees are always friendly and courteous! Anthony is an awesome agent who is honest and makes you feel like your family. If he feels something isn’t right he’s going to tell you. We currently have our auto insurance with another company. Anthony looked to see if he could get us a better deal with them and was honest in that he couldn’t which I truly appreciate. Most businesses are out to get your money in any way possible, but not there at NC Farm Bureau! I’d recommend them to anyone in the area!
